
Jasmine Oza
Account Relationship Manager

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About me
12+ years of Exp into Category Management (FMCG-Consumer Durable & Electronics), P&L Management, Service delivery, Digital marketing in MP, Order Management, vendor management, Client Management
Education

St. xaviers high school
1988 - 1998High School ssc boardschooling and high school

University of Mumbai
2000 - 2003Bachelor of Commerce - BCom Business/Commerce, General AActivities and Societies: Football, Cricket, Handball, Carrom, Softball
Experience

Accenture
Feb 2006 - Sept 2008Account Relationship ManagerClaim handler and Recovery Motor Claims for UK insurance company

Reliance Communications
Oct 2008 - Jan 2010Technical Team LeadLeased Line, MPLS, VIOP, Circuit change management, Proactive Monitoring, MAC, CO- ORDINATION OF FE, NE, AND CUSTOMER service

Import Express
Jun 2011 - Feb 2014Asst. Manager - OperationsCross boarder trade through own website and selling on market places. Order - Change management , Order Fulfillment, Inventory Management, Last mile Delivery and Import clearances.

4U e-Solutions
Jan 2014 - Oct 2017ManagerClient Relationship Management • Product Management: Pricing Strategy, Competition Analysis, MRP Etc• Marketing: Planning Marketing Promotions with Client and Getting executed through team(SP Ads, Keywords Mapping, Category Planning, Banner Ads, Category page, Brand Page, Brand Store, Email Marketing)• SALES: Sales Target and Achievement Category wise, Market Place wise, SKU Based, Price Based and Competition based. • Inventory Management: MIS Report, Planning and Forecasting • Trends & Analysis: Creating the Sales Trend Analysis, Assortment Analysis, Customer buying Analysis, Competition Analysis, Pricing Strategy, Creating Promotions plan, Scheduling Promotions and Driving Sales through Social Media and Email Marketing. Key Achievement: Have ensured 10+ clients were retained by the Organisation. 1. Acquired Twelve Clients with Monthly Potential of each @ 50 Lakh 2. Managed to increase Business (Sales Out) of 4 Clients to 200% in First 6 Months3. Set System and Process for Listing / Cataloguing/ On Boarding by setting TrackerOperations:• Catologing and Listing• Content Writing & Keyword Mapping • Sales Promotion: Tagging, Price Store, Banner, PPC (Pay per Click, SP Ads, Keywords Mapping, Category Planning, Banner Ads, Category page, Brand Page, Brand Store, Email Marketing)• Query and Feedback Management• Team Management: Daily Task Allocation, Monitoring, Evaluation, Improvement. • Market Place: Engagement, Planning & Execution and Deals with Amazon India, Flipkart, Snapdeal, Ebay.in, Rediff, Paytm, Shopclues, Myntra, Jabong, Craftsvilla, Limeroad, Mirraw, and Voonik. Show less

ThinkAi
Oct 2017 - May 2021ManagerScope of Work – Handling Projects for -- Online Sales (B2B & B2C), Digital marketing, Email Marketing, Social Media, Website Management, Channel Sales and Project Sales. Online, Channel, Project Sales -- Business Alliance Client & Account Management Vendor Management CPS Utilization & People Management Market Place Relationship Operations: (Cataloguing, Listing, Content & Digital Marketing, Payment Reconciliation, P& L (monthly, quarterly, half yearly & yearly)). Strategy & Innovation – Market Intelligence Product Performance Matrix New Product research Category development Competition Analysis Website content development Content Management Keywords Mapping, SEO & SEM Customer Shop behavioural (flowchart) Data Mining, Partner Sourcing & Lead Generation. Created an annual sales plan for the brand and strategies to achieve the plan, sales monitoring, leveraging B2B and B2C channel to build omnichannel offering integrating dealers, distributors. Develop exclusive product portfolio along with product and design team based on customer insights and trends on e-commerce channel. Key Achievement: Have Added 25+ Projects were retained by the Organisation. 1. Managed E-commerce business of 2 CR a month through B2B & B2C Digital Markets.2. Acquired 18 Clients with Monthly Potential of each @ 50 Lakh 3. Managed to increase all Business vertical (Sales Out) to 200% in First 12 Months Show less

KAY & Kay Overseas
Oct 2021 - Jun 2022Category ManagerCompany Profile: E-tail Distribution & B2B Distribution (Modern Retail & Channel Trade)Designation: Category Manager – Online (Ecommerce Manager)Scope of Work –Project Managed -- Online Sales (B2C) on Amazon.inMarket Place: Engagement, Planning & Execution and Deals with Amazon India,Operations: Team Management: Daily Task Allocation, Monitoring, Evaluation, Improvement. Sales Promotion: Tagging, Price Store, Banner, PPC (Pay per Click, SP Ads, Keywords Mapping, Category Planning, Banner Ads, Category page, Brand Page, Brand Store, Email Marketing) Query and Feedback Management Driven marketplace growth of relevant categories, keeping in mind the consumer and the competition. Sales Out with various deals, Pricing Hygiene, Inventory Hygiene. New product assortment, Purchase Order Hygiene Owning the P&L (profit and loss) statement for the relevant categories in alignment with business goals. Responsible for assortment planning, option planning pre-season and in season to ensure a thorough representation of your category. Coordinating with marketing, supply chain, cataloguing, finance, commercial and other functions of the organization and the vendors. Prior experience, knowledge and confidence which help me mentor/supervise merchandising operations - including the management of cataloging and discount monitoring. Driven the visibility plans, promotion plans, and coordinate between the internal marketing teams and that of vendors.Achievements --1. Managed the Sales growth from 5CR to 20CR in a span on 6 months – (MOM) 2. Have scaled up MOM growth rate to 200%+ 3. Managing 12 Brands with Monthly Potential of each @ 2 CR each 4. Managed to increase all Business vertical (Sales Out) to 200% in First 6 Months, increased selection from 25SKU’s to 335 SKU’s along with increasing the Top ASIN SKU’s for 12 brands. Show less

Stone Sapphire India
Dec 2022 - Aug 2023Ecommerce Project ManagerSupply Chain Operations, Procurement Planning, Market Place Engagement, Planning Execution, Fulfilment Execution and Deals with all eCommerce Sites.Operations:• Team Management: Daily Task Allocation, Monitoring, Evaluation, Improvement.• Sales Promotion: Tagging, Price Store, Banner, PPC (Pay per Click, SP Ads, KeywordsMapping, Category Planning, Banner Ads, Category page, Brand Page, Brand Store, EmailMarketing)• Query and Feedback Management• Driven marketplace growth of relevant categories, keeping in mind the consumer and thecompetition.• Sales Out with various deals, Pricing Hygiene, Inventory Hygiene.• New product assortment, Purchase Order Hygiene• Owning the P&L (profit and loss) statement for the relevant categories in alignment withbusiness goals.• Responsible for assortment planning, option planning pre-season and in season to ensure athorough representation of your category.• Coordinating with marketing, supply chain, cataloguing, finance, commercial and otherfunctions of the organization and the vendors.• Prior experience, knowledge and confidence which help me mentor/supervise merchandisingoperations - including the management of cataloging and discount monitoring.• Driven the visibility plans, promotion plans, and coordinate between the internal marketingteams and that of vendors Show less
Licenses & Certifications
- View certificate

Google Digital Garage
GoogleNov 2021 - View certificate

Fundamentals of digital marketing
Google Digital GarageNov 2021
Honors & Awards
- Awarded to Jasmine OzaFundamentals of Digital Marketing Google Nov 2021 The Fundamentals of Digital Marketing
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