
Lauren Buchanan
Administrative/ Personal Assistant in Asset Allocation Management

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About me
Senior Support Navigator/ Job Placement Specialist at Wonder Works / Division of Health & Social Services
Education

Empire Beauty School-Shamokin Dam
1994 - 1995Cosmetology Teacher's License Cosmetology and Related Personal Grooming ServicesActivities and Societies: Matrix and Rusk Hair Model, Volunteer work at local nursing homes and hospitals. Operator & Teacher's Licenses

St. Joseph's High School
1989 - 1992High School High SchoolActivities and Societies: Drill Team, Volleyball, Basketball and Softball Drill Team, Softball, Basketball and Volleyball

West Chester University of Pennsylvania
1999 - 2002BA Political ScienceActivities and Societies: Department of Economic Development Minor in Peace & Conflict Studies

Wilmington University
2018 - 2018SHRM Certification Course 84%The new global standard in certification for the HR profession. The SHRM BoCK—the product of rigorous research involving thousands of HR professionals organizes eight behavioral competencies into three clusters: Leadership (Leadership & Navigation, Ethical Practice), Interpersonal (Relationship Management, Communication, Global & Cultural Effectiveness), and Business (Business Acumen, Consultation, Critical Evaluation). Additionally there are 15 HR knowledge areas that are critical to the… Show more The new global standard in certification for the HR profession. The SHRM BoCK—the product of rigorous research involving thousands of HR professionals organizes eight behavioral competencies into three clusters: Leadership (Leadership & Navigation, Ethical Practice), Interpersonal (Relationship Management, Communication, Global & Cultural Effectiveness), and Business (Business Acumen, Consultation, Critical Evaluation). Additionally there are 15 HR knowledge areas that are critical to the success of any HR professional. Show less
Experience

Vanguard
Jan 2001 - Oct 2001Administrative/ Personal Assistant in Asset Allocation ManagementPersonal and Administrative Assistant to an individual with a spinal cord injury.Transported client from home to work and back again. Cared for all personal needs throughout the workday including feeding and clearing of catheter bag. Handled all data entry and transaction information done throughout the workday at client’s direction. Assisted in allocating assets for clients into stock or money markets, conducted client consultations, money management sessions and tracked client spending. For this Fortune 500 Company, each client had a minimum investment of $500,000 Show less

Phillips & Cohen Associates
Oct 2001 - May 2002Third Party CollectionsThird party collections in an outbound (dialer) call center environment. Posted payments and credits on client accounts according to department guidelines. Maintained files and recommended account adjustments. Interacted consistently with clients for a period of ninety days to decrease past due amounts on aging accounts. Conducted skip-tracing as well as transferred files to the litigation department.

DVFG Advisors, LLC
Jan 2002 - Jan 2003Administrative Assistant to Don Boyle and Michael BreeAdministrative Assistant for Sr. Vice President and the Vice President of DVFG. Drafted financial, statistical, and narrative reports. Designed and administered an ACT database to maintain client information. Formatted and prepared text, numerical data, pictures, charts, metrics and other visual elements to produce publication ready materials. Identified prospective clients to target for retirement and/or investment workshops. Scheduled client consultations and prepared annual reviews for various securities related and insurance-based products. Show less

Wilmington Job Corps
Jan 2004 - Jan 2006Admissions CounselorPlanned, promoted, and organized informational and recruitment events for Job Corps. Initiated and developed partnerships with high schools, community centers, churches and public service agencies through in person communication, web, print, and electronic media. Fostered the comprehensive departmental recruitment plan. Developed marketing materials, presentations and brochures for mass mailings. Lead weekly pre-enrollment orientations to provide admission information and advisement to potential students. Administered 1:1 interviews with students and their families, to determine their eligibility and suitability for enrollment, according to Department of Labor and Management Training Center guidelines. Monitored and maintained a prospective and actively enrolled student database. Show less

Dawn Training Centre
Jul 2008 - Jun 2009Admissions CounselorInterviewed prospective students and answered questions about DAWN Career Institute and the curriculum offered. Analyzed applicants' needs and informed them about courses of study, financial aid, scholarships, or other specialized information. Completed admissions applications and conducted campus tours. Analyzed trends in enrollments and marketing activities to achieve continued flow of quality applicants. Assisted in the planning and implementation of programs and activities designed for student recruitment and retention. Conducted research to develop a profile of students attracted to DAWN, analyzed the effectiveness of recruiting techniques, and studied the expectations of incoming students. Show less

Career T.E.A.M. LLC
Jun 2009 - Mar 2010Job DevelopmentCreated relationships within the business community to develop permanent, temporary or contract employment opportunities. Worked with decision makers at local/regional businesses to help Delawarean’s get back into the workforce. Determined and implemented job development strategies tailored to benefit project participants. Assisted clients with resume creation, interview preparation, clothing needs, transportation needs, and resource referrals. Collected employment verifications from employers. Represented Career Team at networking events, Chamber meetings and other relevant associations. Created and updated promotional materials to be distributed to potential employers to highlight the benefits of working with Career TEAM. Show less

Goodwill DE
Apr 2010 - Mar 2012Workforce Development CoordinatorDeveloped relationships with community employers and referral agencies to facilitate successful employment placement of individuals with disabilities. Provided career management and job placement services to individuals by conducting intake meetings, program planning, writing individual written placement plans and coordinating efforts with the Department of Vocaitonal Rehabilitation. Assessed client aptitude, values, interest inventories and training needs as well as job readiness. Delivered job coaching, situational analysis and employment readiness services. Weekly 1:1 meetings with clients provided regular follow up on client execution of their individual employment plans. Taught weekly job club meetings that provided instruction on job search techniques, resume writing, interview skills, metholodigies & techniques of job search and self presentation. Served as a liaison with instructors, businesses and other client resources. Maintained all client documentation and case management activities in an ETO Data Base system. Ensured that client file documentation met regulatory guidelines and were completed in a timely manner. Show less

Speakman Company
Jan 2013 - Oct 2013RecruiterSuccessfully reviewed and edited all job descriptions to ensure that the right candidates were identified and the needs of department managers were met. Listed open positions on multiple job boards. Sought, phone screened, assessed and reference checked applicants for positions within the Speakman Company. Ensured all hiring paperwork was filled out thoroughly and all required screening protocols were completed. Managed and maintained active applicant information. Assisted Human Resource Manager with daily activities. Show less

Career TEAM LLC
Nov 2014 - Apr 2015Academic Director For Career Services•Created an environment conducive to learning that enabled clients to become better prepared for job.•Managed a case load of approximately 1500 annually•Designed and implemented interview preparation and technology training, social media campaigning, and online job search programs for approximately 60 clients weekly•Worked with staff to write and maintain curriculum for clients seeking training, internships and/or academic credit •Established and maintained contact with groups and organizations that offer services about career opportunities •Determined and implemented job development strategies tailored to benefit project participants. •Worked with clients to uncover their employment objectives, transferable skills and identify gainful employment opportunities•Facilitated clients’ employment pursuits by assisting in internet job search, applications, and interview preparation.•Developed and maintained relationships with strategic public and institutional employers• Reviewed student resumes and counselled students regarding corrections, if necessary •Screened, posted, and distributed all known pertinent job and internship opportunities •Facilitated communication between potential employers, Job Development Team, and students to ensure jobs were filled •Kept records of all applicants and filled positions for Philadelphia Works purposes •Interpreted results for career development self-assessments (Myers-Briggs Type Indicator and Strong Interest Inventory) •Conducted mock interview sessions for students and provided constructive feedback Show less

Jared The Galleria of Jewelry
Jul 2015 - Jul 2016Seasonal PT Sales Associate
University of Delaware
Sept 2015 - Jul 2016HR AssistantSupported the College of Health Sciences Dean's Office with HR processing. Processed all employment submissions, supplemental contracts, grad student contracts, biweekly payroll processing and approval. Supported the faculty search process with applicant management, administration of Interfolio, SharePoint and PeopleSoft systems. Supported the Business Administrator in managing the College-wide centralized recruitment process. Managed the onboarding process for employees in the College of Health Sciences. Show less

Delaware Wonder/ Division of Social Services
Oct 2017 - Dec 2018Support Navigator• Conducts individual and group intake sessions to orient job seekers and employers to the services available and instructs and coaches job seekers/employers on using resources/equipment available.• Conducts individual or group assessments to determine level of service needs.• Identifies job seeker's employment potential using assessment tools and labor market information.• Assists job seekers to develop realistic and achievable employment goals; identifies obstacles/barriers to employment; jointly formulate employability development plans directed at employment outcomes.• Refers clients to employers for possible job placement based upon comparison of applicant qualifications to employer job requirements.• Refers clients to educational and other support service agencies to resolve obstacles to employment.• Develops job placement opportunities.• Works with eligible job seekers to obtain training from state approved training institutions or explores other avenues for pursuing training and employment goals.• Monitors job seeker's progress towards completion of employability development plan and modifies as necessary. • Performs advanced level work. Conducts comprehensive assessment of job seekers skill levels and service needs for the hard to serve population, i.e., Welfare to Work, Prison to Work, Moving to Work. Show less

Wonder Works/ Division of Health & Social Services
Dec 2018 - Mar 2020Senior Support Navigator
Licenses & Certifications

Employment for Ex-Offenders
George Washington UniversityJan 2010
Job Development Certification
George Washington UniversityJan 2010
Employment For Individuals with Disabilities
George Washington UniversityMar 2010
Customer Service Training Facilitator Certification
George Washington UniversityJan 2010
Volunteer Experience
Volunteer
Issued by NAMI on Jul 2015
Associated with Lauren Buchanan
Languages
- spSpanish
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