Shannon Hillis

Experience

• 

  Collins Aerospace

  Jan 2005 - Sept 2023

  QMS Compliance Specialist/Internal Auditor

  Served as subject matter expert (SME) / certified AS9100 internal quality auditor for facility of 265+ employees. Completed 145+ process audits and 400+ certified operator audits. Developed and maintained plant-site QMS documentation. Reviewed internal audit processes and external providers across business units. Managed CAPA process. Trained team members in CAPA and internal audit procedures. • Leveraged planning and organizational skills to develop and execute internal audit program with periodic risk assessments, maintaining 100% on-time audit completion year over year (YoY).• Co-hosted corporate, customer, and registration QMS audits with Quality, renewing AS9100 certificate YoY and contributing to customer satisfaction.• Created and led CAPA Review Board, reducing repeat nonconformances and aging actions 85% and ensuring 98% of actions completed on schedule.• Provided guidance to associates on interpretation and application of applicable QMS requirements (industry, customer, internal), increasing compliance. • Reviewed and approved First Article Inspection Reports provided by collaborating with piece part suppliers to ensure compliance with requirements, driving on-time project completion. Show less

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  Quest Global

  Jan 2024 - now

  QMS Compliance Specialist/Internal Auditor

  At Collins Aerospace, Rockford, IL.