Juliana Gil

Experience

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  CWI Software

  Nov 2013 - Nov 2014

  Product Owner

  Client: TNT Mercúrio / FedEX• Acting as Agile Leader, driving digital transformation and agile culture at FedEx.• Prioritization and continuous refinement of the backlog using Scrum and Kanban, maximizing the value delivered. • Implementation of Agile Facilitation in Scrum ceremonies, increasing the speed of sprints by 20%.• Creation of strategic roadmaps in line with the Agile Transformation Strategy, enabling incremental deliveries and anticipating risks.• Adoption of Management 3.0 and Servant Leadership practices to train the team and boost the Agile Culture. • Application of Product Discovery and Coaching and Mentoring techniques to precisely define user stories, increasing acceptance on the first delivery by 50%. • Application of Continuous Improvement practices, reducing production failures by 30%.• Acting as Agile Leader, promoting alignment between stakeholders and technical teams. • Use of Agile Facilitation to improve communication between areas, increasing stakeholder satisfaction by 95%.• Leading the execution of sprints with Scrum and visual management with Kanban, reducing delays from 60% to 20%.• Strategic definition of deliveries based on Lean Agile, guaranteeing 100% of critical functionalities on time and accelerating go-to-market by 35%.• Facilitation of Agile Transformation Strategy workshops to strengthen the Agile Mindset.• Key role in FedEx's Agile Transformation. Adoption of Agile Transformation Strategy, resulting in a 45% increase in operational efficiency.• Use of agile frameworks such as Scrum to ensure quality and compliance in deliveries. • Facilitation of training based on coaching and mentoring, increasing team maturity by 40% and collaboration between areas by 30%.• Collaboration with engineering teams applying Scrum and Lean Agile practices, increasing the rate of successful deliveries on the first attempt by 60% and reducing rework by 45%. Show less

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  Capgemini

  Jan 2016 - Jul 2016

  Project Manager

  Client: Hospital de Clínicas de Porto Alegre- Management of digital transformation projects in healthcare, applying agile methods to optimize processes.- Application of agile methodologies and PMI ensured a reduction of more than 25% in project delivery time and a 30% increase in team productivity.- Development and implementation of a new homologation process to validate applications before deployment in production, resulting in a reduction of more than 95% in post-deployment errors and an increase of more than 90% in end-user satisfaction.- Implementation of new practices resulted in a reduction of more than 20% in rework and greater stakeholder satisfaction.- Identification of opportunities for continuous improvement and re-engineering of processes, which reduced the average time taken to execute processes by more than 35% and increased operational efficiency by 28%.- Survey and analysis of requirements with the business areas, ensuring that technological solutions are aligned with strategic needs. - Coordination of multidisciplinary teams in digital transformation and process optimization projects. - Management and refinement of the product and project backlog, ensuring strategic alignment and optimization of value delivery. - Continuous interaction with internal and external stakeholders to ensure alignment of expectations and transparency in projects through the adoption of a structured communication plan that improved interdepartmental collaboration by 45% and reduced communication failures by 30%.- Development of strategic roadmaps to align technology and business objectives, resulting in a reduction of more than 30% in operating costs and greater predictability in the growth of the hospital's supply area.- Coaching and mentoring multidisciplinary teams, strengthening autonomy and ownership.- Strategic roadmap for aligning technology and business, reducing operating costs and ensuring predictable growth. Show less

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  Dell Technologies

  Jul 2016 - Oct 2017

  Project Manager

  • Coordination of optimization projects, resulting in a reduction of more than 30% in system response times and a 25% increase in operational efficiency. • Support for the ServiceNow tool implementation project• Development of strategic roadmaps, reducing operating costs and speeding up the delivery of digital products.• Leading digital transformation initiatives, coordinating cross-functional teams and ensuring alignment between technology and business strategy. • Managing critical incidents and analyzing problems to mitigate risks. • Application of ITIL methodologies which reduced the average time taken to resolve critical incidents by 40% and increased application reliability by more than 80%. • Adoption of scripts and automation tools reduced the time spent on repetitive activities by 60%, allowing the team to be reallocated to strategic tasks. • Leadership of cross-functional teams, ensuring alignment between technology and business needs. • Improved collaboration reduced rework by 30% and increased the delivery of value to internal clients. • Interaction with internal and external stakeholders to ensure alignment of expectations, transparency and continuous value delivery. • Implementation of communication cadences reduced misunderstandings by more than 50% and improved business area satisfaction by more than 35%. • Evaluation and adoption of new technologies to improve IT processes and support business innovation. Implementation of new technological solutions resulted in a reduction of more than 50% in the response time of critical systems. • Fostering a culture of continuous learning, training and talent development. • Creation of internal training programs increased talent retention by more than 30% and improved team performance. Show less

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  OSF Digital

  Sept 2018 - Nov 2019

  Project Manager

  • Leading the implementation of Salesforce Commerce Cloud (formerly CloudCraze) at client Cobra Rolamentos, coordinating a global team of 40+ people (sales, technology, and business). • Management of international stakeholders, ensuring strategic alignment.• Integration of legacy systems to reduce operating costs• Definition of a strategic roadmap that drove the project's success• Risk reduction with agile and proactive mitigation strategies• Facilitation of workshops and agile change management in global teams Show less

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  Meta

  Mar 2020 - Apr 2021

  Project Manager

  • Implementation of a new data center at Dell Technologies, coordination of the project ensuring compliance with deadlines and budgets, reducing operating costs by more than 30%. • Analysis and diagnosis of servers that had already been decommissioned but were still connected, generating unnecessary costs. Identifying this waste and correcting it led to major savings for the company.• Coordination of Data Center implementation, generating savings of more than 30% in operating costs.• Identification of waste with optimization of resources and high efficiency• Strategic infrastructure planning with an SLA of over 80%• Management of multidisciplinary teams with an increase in productivity of over 40%• Use of Jira for backlog management and agile deliveries• Implementation of PMI best practices in critical projects• Facilitation of workshops to align global stakeholders• Risk reduction with agile mitigation strategies• SLA monitoring with real-time performance metrics• Impact analysis for changes with zero failures in deploys• Collaboration with cybersecurity for high data protection• Coordination of UAT tests with an acceptance rate of over 95%• Implementation of OKRs for strategic alignment and focus on results• Operational cost reduction with infrastructure optimization Show less

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  Bankly - Banking as a Service

  Nov 2021 - Feb 2024

  Engineering Manager

  • Implementation of agile processes with Jira, Kanban, and Scrum, increasing efficiency by more than 70% in the Data Engineering team's deliveries.• Supporting the career development of Data Engineers (PDIs, 1:1s, monitoring, feedback, and mentoring).• Conducting infrastructure projects for APIs and Webhooks, using JSON, Python, and PL/SQL, optimizing IT processes, increasing value deliveries and customer satisfaction by more than 80%.• Coordination of dailies, retrospectives, and reviews, improving team communication and collaboration by more than 50%.• Implementation of training in Kanban, Scrum, Lean, Design Thinking, and Lean Inception, with an increase of more than 25% in productivity and team engagement.• Creation of strategic roadmaps for technical teams, ensuring alignment of product and engineering priorities.• Development of OKRs for the team, improving the predictability and consistency of deliveries by more than 20%.• Alignment of stakeholder expectations in agile projects, with more than 85% satisfaction in deliveries.• Definition and monitoring of strategic metrics (CycleTime, Throughput, OKRs, KPIs), improving performance by more than 20%.• Optimization of the Software Development Life Cycle (SDLC) with a focus on data governance and compliance, ensuring predictability and efficiency.• Risk and dependency management, ensuring strategic alignment within the Data Engineering squad. Show less

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  TargetTrust

  Jan 2024 - now

  Agile Instructor

  • Corporate training for IT teams, including Taurus Armas (+30 professionals trained), with NPS above 80%.• Creation and facilitation of customized agile training, training professionals in Scrum, Kanban, Lean, Design Thinking, and XP.• Adjusting content to adhere to organizational needs, resulting in 90% satisfaction.• Kanban and digital product management training, ensuring efficient deliveries.

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  JG Agile Consulting Services

  Jan 2024 - now

  Agile Consultant

  • Leading the agile and digital transformation of client Advolve AI, migrating processes to JIRA, Confluence and Compass, increasing operational efficiency by more than 35%.• Development of Individual Development Plans (IDPs) and career mentoring for technology professionals.• Optimizing LinkedIn profiles with AI, increasing the Social Selling Index (SSI) and visibility for recruiters.• Partnering with Product Heads and Team Leaders to ensure strategic alignment.

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  Stefanini Group

  Dec 2024 - now

  Agile Coach

  Client: Banco do Nordeste (BNB)• Leading adoption of agile practices in resistant teams, increasing adherence by more than 90%, and improving value delivery by more than 70%.• Implementation of scalable agile frameworks (Kanban, KMM, Lean Thinking, Flight Levels), increasing predictability by more than 40%.• Portfolio management and strategic metrics (OKRs, KPIs, Business Agility Metrics), resulting in more than 35% improvement in organizational performance.• Strategic leadership in agile transformation, ensuring alignment between business and technology, and optimizing the Software Development Life Cycle (SDLC).• Agile governance and compliance, ensuring adherence to regulatory standards and best practices.• Facilitating product discovery and strategic alignment, ensuring continuous value delivery.• Coaching and mentoring of technical leaders and agile practitioners, promoting organizational maturity.• Development of IDPs and structured feedback (1:1s, mentoring) for the career development of Agile Coaches.• Promoting actions to integrate and disseminate knowledge among agile practitioners.• Facilitating training in agile methods and frameworks, ensuring high team performance.• Implementation of agile metrics (LeadTime, CycleTime, WIP, Throughput, CFD) to monitor operational efficiency. Show less