
Elena Zanette
Tutor for the University Orientation Service

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About me
Wholesale & Retail Business Analytics Manager
Education

CAVILAM (Centre d ‘Approches Vivantes des Langue et des Médias - Vichy
2008 -Upper Intermediate level - B2Intensive course of French

Digby Stuart College - London
2004 -Summer camp

Liceo classico - linguistico “G. Chiabrera”
2005 - 2010High School Diploma Linguistic Education 100/100
Università Commerciale 'Luigi Bocconi'
2012 -Behavioural skills seminarThis seminar aims at filling the gap between theoretical knowledge and practical experience such as:- effectively working in a team- organizing and presenting ideas in a convincing manner- constructively relating to others at work.These skills are not only increase applicants chance to be employed but also to be rewarded and retained by their employers.

Copenhagen Business School
2014 -Exchange Programme: Fall Term (September - December)In the 2016 QS ranking of the world’s top universities for business and management CBS ranks 13th in the world and 7th in Europe.In 2011, CBS has acquired "'The Triple Crown" since it has been accredited by:EQUIS- European Quality Improvement System- in 2000AMBA- Association of MBAs- in 2007AACSB- Association to Advance Collegiate Schools of Business- in 2011

Università Commerciale 'Luigi Bocconi'
2015 -Excel AdvancedThe course aims to analyze the main advanced features of Excel, including:- complex functions- what-if analysis- pivot tables and macros.The goal is to improve the advanced skills in basic Excel users, in order to give them the tools for an effective and qualified approach to both academic and professional activities

Università Commerciale 'Luigi Bocconi'
2014 -Communication 2.0 : working with the tools of the new WebThe course is divided in 4 modules:1- Differences between Web 2.0, Social Media and Social Network. User generated content, Web as a platform and Folksonomy (using tag and generate word cloud).2- Search 2.0: search information online, content vs method of research. Web Listening and Socialmention.3- Communicate and share: Twitter vs Blogger. Online presentations: Slideshare, Google Drive and Prezi. Generation of online questionnaire. Publishing and sharing options4-… Show more The course is divided in 4 modules:1- Differences between Web 2.0, Social Media and Social Network. User generated content, Web as a platform and Folksonomy (using tag and generate word cloud).2- Search 2.0: search information online, content vs method of research. Web Listening and Socialmention.3- Communicate and share: Twitter vs Blogger. Online presentations: Slideshare, Google Drive and Prezi. Generation of online questionnaire. Publishing and sharing options4- Connect and collaborate: organize a Meeting Poll, Chat and Video Conferencing, generate a collaborative output Show less

Rider University
2007 -Summer Camp

Università Bocconi
2013 - 2015Master of Science (MS) Economics and Management for Arts, Culture, Media and Entertainment 110/110This master aims to train entrepreneurs, managers and professionals to be able to integrate the use of economic and management techniques and tools with the understanding of the specific dynamics and complexities of the creative industries.The curriculum includes:- Two foreign business communication languages- A mandatory internshipThe program is structured into two different blocks: core requirements and majors. 1st block: I developed advanced knowledge in the areas… Show more This master aims to train entrepreneurs, managers and professionals to be able to integrate the use of economic and management techniques and tools with the understanding of the specific dynamics and complexities of the creative industries.The curriculum includes:- Two foreign business communication languages- A mandatory internshipThe program is structured into two different blocks: core requirements and majors. 1st block: I developed advanced knowledge in the areas of- Intellectual property rights- Data analysis- Strategic management and corporate governance- Comparative cultural policies and fundraising- Project and event management- Consumer relationship management and cultural mediation- Performance management and evaluation2nd block:I chose the major in Management of Fashion and Luxury Industries.Dissertation on Brand Management: "Brand building strategies in accessible luxury companies. Is Michael Kors a brand-oriented company?" Show less

Università Commerciale 'Luigi Bocconi'
2015 -Web EditingThe course aims at analyze the HTML code and at teaching how to create a Website using an authoring tool such as Microsoft Expression Web.The objectives are to understand:- The basic concepts of Web publishing- How to reate and manipulate Web pages interacting with the HTML code- Creating a Website using pre-existent models- Enriching Web pages using multimedia contents- Optimizing and publishing a Website

Università Commerciale 'Luigi Bocconi'
2010 - 2013Bachelor's degree Economia e management per l'arte, la cultura e la comunicazione 105/110Bachelor thesis on Public administration: " La cooperazione internazionale allo sviluppo: il progetto di cooperazione triangolare Italia-Niger-Senegal"
Experience

Università Commerciale Luigi Bocconi
Sept 2012 - Dec 2015Tutor for the University Orientation ServicePromotion of the educational offering plans of Bocconi University at fairs and orientation days, both locally and nationally.

Michael Kors
Jan 2015 - Jul 2015Showroom Coordinator Assistant and Sales Team AssistantDuring this Internship I have followed different types of activities:- Market sales campaigns organization, management of orders and of daily operations in order to facilitate an efficient flow of work on the showroom floor and in the office.- Providing excellent service and support to clients, primarily through email and telephone.- Control of all sample sets movements between EU showrooms and satisfy EU Wholesale clients sample requests.- Organization of the mezzanine area where products are stored.- Coordination of all additional activities that take place in the Milan showroom such as catalog product photo shoots, model castings, collection presentations, fashion show productions, top management meetings and company trainings.- Visual activities in the Showroom and back office activities- Market analysis and mapping of the present and future distribution strategies in the wholesale channel-WRTW June Newsletter editing Show less

Stella McCartney
Nov 2015 - Feb 2016Wholesale Assistant- Ensuring the immaculate presentation of the Milan head office and wholesale showroom and reporting any problems to managers- Meeting and greeting wholesale clients and visitors, both managing complaints in a professional, timely manner, and maintaining strong relationships as their first point of contact in the business- Market sales campaigns organization- Management and analysis of sales figures and of orders with Excel and Joor.- Set up meetings including ordering catering, arranging tables etc.- Daily operations and back office activities ( support the Sales team with general needs. shipping etc) Show less

Salmoiraghi & Viganò
Apr 2016 - Aug 2017Sales Analyst and Store Operations at Salmoiraghi&Viganò (Luxottica Group)Main activities:- Management of weekly and monthly performance reporting;- Providing data and reports to define commercial strategies and to help the sales team;- Analysis and monitoring KPI’s;- Forecast Analysis of sales and trends (budget and forecast)- Development of marketing and product analysis;- Development and definition of commercial incentive campaigns together with awards for the achievement of sales targets;- Redemption analysis in order to define marketing campaign;- Participation to internal Sales and Marketing activities;- Organisation and execution of internal and external events in line with budget- Management of internal Newsletter Show less

Giorgio Armani
Sept 2017 - Sept 2019Wholesale Business AnalystBusiness Unit Analyst for Emporio Armani, Giorgio Armani, Armani Exchange and Travel Retail.Main activities:- Wholesale and Key Clients Analysis to support the Commercial Directors and Area Managers- Sell In, Sell Out, Sell Through analysis for the Wholesale channel and Retail Sales Analysis- Daily reporting of seasonal Sales Campaign progress (Main, Shows, Capsules analysis) for the Business Units and The Division- Contribution to fiscal year budget preparation and forecast follow up with strategic analysis by brand, channel, region and account.- Development of PPT presentations for Sales Conventions and meetings with Mr Armani- Usage and development of the specific managerial software (SAP BO). Show less

Swatch Group
Sept 2019 - Jan 2024Sales Analyst & E-commerce Coordinator MidoSALESManagement of:- Key Account orders portfolio-Budget and forecast planning-POS replenishment (processing orders proposal to guarantee a permanent replenishment and to increase the clients sell out performances)-Products returns, loan for use, clients gifts-Website Store LocatorAnalysis of:- Turnover, sell in, sell out and stock- Top Sellers products- Monthly estimationUsage of the specific managerial software (Sap BI). Project Manager for Sales Team migration to Sap 4 Hana.Store Visit and TrainingE-COMMERCE- Creation and development of customer relations and resolution of sales and after sales issues.- Definition of the onsite merchandising activities and Newsletter contents.- Management and implementation of the digital Activations- Periodic elaboration of reports based on different KPIs for International HQ or Brand Manager. Show less

Flos
Feb 2024 - nowWholesale Excellence ExpertWholesale and Retail Business Analytics Manager
Licenses & Certifications

Driver's license
Motorizzazione di SavonaSept 2009
Ecdl Core
ECDL FoundationMay 2011
Ielts Academic
British CouncilOct 2013
General and Specialized Safety Class
Romeo Safety Italia SrlMay 2016
Public Speaking
Ebiter MilanoMay 2017
Honors & Awards
- Awarded to Elena ZanetteScholarship Fondazione ONAOSI Jul 2014
- Awarded to Elena ZanetteScholarship Fondazione ONAOSI Jul 2013 Degree award for academic students up to date with exams and graduated with a grade not lower of 100 out of 110
- Awarded to Elena ZanetteScholarship Fondazione ONAOSI Jul 2012
- Awarded to Elena ZanetteScholarship Fondazione ONAOSI Jul 2011
- Awarded to Elena ZanetteScholarship Fondazione ONAOSI Degree award for academic students up to date with exams and graduated with a grade not lower of 100 out of 110
Languages
- itItalian
- enEnglish
- frFrench
- geGerman
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