Ben Chen

Experience

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  CHOI & COMPANY, CPA.

  Jun 2006 - Nov 2007

  Office Assistant

   Compile, copy, sort and file records of office activities, business transactions, and other activities. Develop constructive and cooperative working relationships with others,and maintaining them over time. Develop specific goals and plans to prioritize, organize, and accomplish tasks.

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  ITP Insurance Agency

  Nov 2009 - Nov 2013

  CSR, Agent, & Producer

   Interact with customers (500+) to provide information in response to inquiries about products and services and to handle and resolve complaints. Sell & bind property, casualty & automotive insurance. Perform administrative tasks, such as maintaining records and handling policy renewals Communicate with customers and the insurance companies. Handle issues of claims & reinstatements, etc.

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  Rightchoice Services LLC

  Nov 2013 - now

  Insurance Agent, Producer & Sales Manager

  • Managing & interacting with a customer’s base (1000+) to provide information in response to inquiries about products & services and to handle and resolve insurance issues-claims, renewal & reinstatement, etc.• Building & creating effective ways to approaches potential customers (prospect) by utilizing mailings and phone solicitation, using techniques such as referral, cross sale, etc.• Developing & maintaining good working relationships with customers, primarily insurance brokers and insurance companies. Show less