Richard Thompson, LSW

Experience

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  Bonnie Brae

  May 2009 - Sept 2013

  Childcare Counselor

  Under the direction of the Residential Supervisor, provides care and supervision for up to six emotionally disturbed adolescents in a state-licensed facility. Assists the residents with all aspects of daily living; personal hygiene, school work, cooking, cleaning tasks, and transportation. Is responsible for maintaining current health records for the residents, making sure they receive yearly physical examinations, dental check-ups, and treatment for any illness or injury during the resident's stay at Youth Homes, Inc. Implements all house rules and program policies in accordance with Licensing Regulations. Show less

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  Trinitas Regional Medical Center

  May 2012 - Feb 2013

  Case Manager

  Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes.

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  Families and Community Together

  Feb 2013 - now

   Develop tools to collect data and presents results to the management team Define and utilize data to identify and implement quality review and improvement activities (Power BI). Develop and maintain database for care management operations  Work with the Chief Operating Officer to ensure that family feedback is utilized in the development and maintenance of all quality improvement activities.  Lead Agency Quality Improvement Planning processes and projects. Manage the reporting of Fraud, Waste, and Abuse Manage and report UIR (Unusual Incident Report) to NJDCF Serve as the primary Cyber System Administrator Show less  Guides clinical planning for challenging children/families Building partnerships with families of Union County, schools, the juvenile justice system, and DCF partners Developing competencies in care management and wraparound principles, and ensuring that the Care Managers implement all required duties of care management  Accounts for service delivery within contractual-timeliness Ensure ongoing quality assurance monitoring Consults with staff in all departments and at all levels within the organization to ensure mission execution Recruits and retains high-performing Care Managers; provide recognition for exemplary performance, and address poor performance and staff workplace  Serving as liaison to the Contracted System Administrator (CSA) on matters directly relating to child and family services  Provides rotating on-call support to Care Manager Promotes a positive, supportive and safe workplace Show less  Lead and manage efforts to move an electronic filing system Identify computer hardware for purchase, including laptops, cellphones and electronic devices Train new staff in the use of computer systems Address CM questions in a productive way Serve as primary internal IT contact for management Work with internal and external organizations involved with IT, computer and technology Communicate and collaborate with Chief Financial Officer to ensure projects are implemented with timeliness and on budget Provides training on utilizing Microsoft 365 for new staff Worked with CQO on creating IT-related policies Show less

  • Chief Quality and Compliance Officer

    Dec 2019 - now

  • Care Manager Supervisor

    May 2016 - Dec 2019

  • IT Support Specialist

    Dec 2015 - Dec 2019

  • Care Manager

    Feb 2013 - May 2016
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  New Life Mental Health

  May 2016 - now

  Intensive in-Community Counselor

   Provides Individual Therapy and Family Consults to the youth of Essex and Middlesex Counties  Assess, develop and implement individualized treatment plans that are strength-based  Collaborates with supervising clinician to ensure clinical assessments and treatment plans are by agency, NASW and Medicaid standards Educate and empower families to better understand their child’s needs, strengths and be able to meet the needs independently and effectively Evaluate the effectiveness of the counseling sessions on clients' progress in resolving identified problems and moving towards the family’s vision/goal. Create unique and unorthodox treatment plan within the family’s place of comfort Provide stability on time and transition the family to sustainable community supports  Maintain open and consistent communication with care managers and other team members Completes progress notes in Cyber within three days or less from the encounter date Show less