Mandy Nowacki

Experience

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  University of Findlay School of Environmental & Emergency Management

  Feb 2000 - Feb 2003

  Marketing Coordinator

  Saved $150K+ by internalizing school’s marketing operation. Directed all facets of marketing program including creation, and print/online publishing of course catalogs and registration, and a CD of program offerings, excerpts and testimonials. Created and delivered marketing materials for national trade shows, conducted market research and analysis to determine optimal outreach methods, and co-developed, wrote, and implemented business and marketing plans.

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  OptumHealth

  Oct 2003 - Apr 2008

  Training Manager

  Direct team in all elements of the learning/development process for multiple projects, from requests for training to program delivery, specializing in planning and implementing training to support organizational goals and growth. Create training materials and presentations, research and review documents, and drive classroom/web delivery of content for diverse audiences, all under tight deadline. Lead development initiatives including 4-day New Employee training event, and courses in Presentation Skills, Consultative Selling Skills, and Target Account Selling, as well as additional instruction on demand. Deliver web-based tutorials to off-site Sales and Account Management audiences, and command implementation of ongoing new business process training, including education for proprietary version of Siebel CRM solutions. Show less

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  Integrators of New Systems, LLC

  Apr 2008 - Apr 2009

  Sales Account Manager

  Business development and lead generation with initial focus in the medical industry and institutions for higher learning. Research of industry trends for IT/MIS hardware, backup and archival software, and energy conservation through reduction in heating and cooling requirements for data centers. Development of marketing literature and advertising/outreach campaigns to attract new business. Customer satisfaction and retention through frequent meetings and timely response to customer requests. Pricing, quote / proposal generation and delivery, ensuring understanding and satisfaction of customer configuration needs and budgetary needs. Show less

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  WellPoint

  Apr 2009 - Jun 2014

  Strategy and implementation of acquisition and retention plans for West region individual business, on and off exchange. Communications for health care reform for commercial business. Responsible for all health care reform communications for consultants, internal sales associates, employers and members. Performance consulting, including program design and delivery.Responsible for all sales-related training for Health Care Reform, ICD-10, and Sales Excellence programs such as Sales Presentation Essentials, Foundational Sales Skills, Negotiations, and Advanced Communications.

  • Regional Marketing Director

    Jan 2014 - Jun 2014

  • Marketing Manager for Health Care Reform

    Jun 2012 - Jan 2014

  • Sr. Learning Consultant

    Apr 2009 - Aug 2012
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  MedeAnalytics

  Jun 2014 - Dec 2016

  As Director of Enterprise Delivery, I managed a client consulting team to achieve a successful rollout, adoption, and retention strategy for healthcare payer clients. Also, I designed and executed custom learning content, including computer-based training, and implemented training sessions for multi-user clients to improve payer operations and reduce costs. In this role, I fostered dynamic client relationships, earning invaluable trust and loyalty. Responsible for management of programs for existing clients, including but not limited to tracking and reporting on existing programs, strategic account planning, and building/maintaining relationships with key stakeholders.

  • Director, Enterprise Delivery

    Jan 2016 - Dec 2016

  • Manager, Health Plan Solutions

    Jun 2014 - Jan 2016
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  Point B

  Dec 2016 - Jul 2017

  Management Consultant

  As Senior Associate at Point B Management Consultants, I spearheaded decisive business and technology initiatives for a variety of clients including Fortune 500 companies and new start-ups. One of my key contributions was coaching the district superintendent on departmental restructuring for Professional Learning Services and Academic Innovation Office in a major metropolitan city public school system.

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  Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas

  Jul 2017 - now

  Senior Portfolio Delivery Consultant

  In my current role, I manage a health technology portfolio, specifically Affordability of Care Pre-Authorization (PA) and overall Utilization Management (UM).A few of my key accomplishments include;--Launched a major API with effective collaboration to align varying business unit goals.--Realized $278M net annualized savings with internal and vended prior authorization programs and facilitation of adding a critical indicator to MIS database.--Surpassed project objectives on enterprise prior authorization determination management application with exceptional negotiation across technology, data, and systems teams. Show less