
Naveen Mukundan
Business Analyst

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About me
Business Development Manager/Agile enthusiast | CSM | CSPO | SAFe6 POPM | ISTQB
Education

University of Calicut
2003 - 2007Bachelor of Technology (B.Tech.) Computer Sc & Engg
Experience

Tata Consultancy Services
Sept 2008 - Aug 2016Business AnalystRoles handled:Test Analyst(ISTQB Certified) - Worked for AMEX credit cards in a multi-vendor environmentSystems Analyst - Worked for AMEX Credit cards - Responsible for identifying the usability of the tool being used. First to suggest a pro rata means to charge the customers in-order to retrive the lost membership reward points. Customer Support for HP ALM - Have done Onshore - Offshore Co-ordination(Staff Augmentation) for a long term Project with Common Wealth Bank of Australia. Managed the transition of projects from QC version 9.2 to HP ALM 11.0.Business Analyst - Transition Management - Process Engineering : Managed the transition of business from a third party vendor to TCS and successfully deployed at TCS environment.Business Analyst & Pre-sales Consultant - TCS Aid360 Product : Requirement Gathering & Documentation. Requirement mapping & Trace-ability MatrixSWOT Analysis, Competitor Analysis, Fetching Product performance appreciation from ClientsPreparation of wireframesHandling SCRUM Meetings - Certified Scrum MasterEffort Estimation, Work-plan with Resource Loading Show less

Marlabs Inc.
Aug 2016 - Mar 2018Business AnalystWorked as Business Analyst for SharePoint implementation projects and also done the feasibility study for Virtual card Implementation.

SBL
Mar 2018 - Nov 2018Business Analyst/ Product OwnerWorked as E-commerce Business Analyst & Product Owner for a Malaysian based E-commerce company having presence in Singapore, Malaysia & China. Have done requirements gathering from the client office at Malaysia to get the project implemented with the team based out of India.

Augusta HiTech Soft Solutions
Sept 2019 - Apr 2020Sr Business AnalystE-commerce Business Analyst for a Mobile Application in Sports domain. Analyzed the possibilities for Influencer Marketing and conceptualized the same for the Customer. Performed SWOT Analysis and Market study.

Compatio
Jul 2020 - Oct 2021Senior Business Analyst & Product ManagementWorked as Lead Business Analyst, taking additional responsibilities on creating the Product Roadmap, Goal setting, Test Strategy and Test case preparation etc. Have done feasibility analysis for Affiliate Marketing programme to identify the right Affiliate aggregator (US Market) through Market research & Competitor Analysis (SWOT Analysis). Have also assisted the junior testing resources to craft the Test scenarios and create Test cases.

Cognizant
Oct 2021 - Mar 2024Business Solutions ManagerWorking as E-commerce Business Analyst for a Direct to Dealer commerce application. Domain: Household electronic equipment.

Compatio AI
Mar 2024 - Mar 2025Business Solutions Manager
Cognizant
Mar 2025 - nowBusiness Development Lead
Licenses & Certifications

Certified Scrum Product Owner (CSPO)
Scrum AllianceMar 2022
Certified ScrumMaster (CSM)
Scrum AllianceMar 2016
German Language
Goethe-Institut e.V.
Honors & Awards
- Awarded to Naveen MukundanStorytelling Skills Masterclass - Leadership & Presentation Udemy Mar 2025 A comprehensive program designed to equip learners with the tools and techniques to craft compelling stories for leadership and presentation purposes, enabling them to effectively communicate ideas, inspire action, and connect with audiences on a deeper level by leveraging the power of storytelling.
- Awarded to Naveen MukundanAWS Business Essentials Udemy Sep 2022 AWS Business Essentials
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