Kevin Buckingham

Experience

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  Wipro

  Apr 2008 - Aug 2023

  Wipro Technologies – Haleon / GSK Contract, Reading: Pre-sales project work to speed up the deployment of virtual servers on Azure cloud tenant and make the entire selection and approval process smoother for the client, by linking ServiceNow client selections with backend Ansible and Terraform auto creation processes. Presentations to the client and live demonstrations of the end-to-end process and time-saving possibilities presented.Also assisted with GSK project Scrum meetings, technical documentation and deliverables tracking. Show less Wipro Technologies – CPS & Meggitt contracts, ReadingVarious infrastructure roll-out projects for the Crown Prosecution service and Parker Meggitt, including Win 8 to Win 10 replacement for 2,300 clients, PKI certificate renewal for 10,000 clients, Office 365 upgrades for 6,500 clients, new print server deployment and configuration, and penetration testing of new Win 10 base images. End to end project management from initial scoping/costing to BAU handover, including: • Initial business case / Project brief / PID• Project plan / WBS creation • High level and Low level design (HLD/LLD) creation• Budgeting and cost tracking• Management progress reporting• RACI matrix• RAID log and risk tracking• CAB meeting attendance• SOP and training material creation• Team Management – multiple engineers across multiple sites/countries both inhouse and outsourced contractors• Backup technical support to engineering team.• Design and setup of Juriba Dashworks automation and scheduling servers• Testing and configuration of PCMover migration software• Lessons Learned documentation. Show less Management of a team of engineers across several sites, managing all EUD and mobile phone issues for UK based employees (6000+). Responsible for all ServiceNow incidents, management reporting and asset management (CMDB) updates. Also running an EUD replacement project from within the same team, replacing laptops and upgrading OS and Office versions. Brought into the contract to clear up a backlog of cases and institute better processes, which was achieved successfully.• Management reporting for all EUC Incidents / changes and tracking against KPI’s and SLAs to ensure compliance for the department.• Multiple UK site and home locations management for all EUC devices, approx. 6,000. Responsible for all incident and changes via ServiceNow for Laptops, desktops, Apple iPhone, video conference suites and meeting rooms.• Asset Management of all EUC devices on ServiceNow and asset disposal• Laptop Replacement and OS project (Win 8 to Win10)• Transition to new head office, including department move, staff transition / hiring and training. Show less Assisting with Aviva’s disaster recovery testing on its Skype for Business infrastructure, including test plan and test script creation, tester liaison and training, and managing the DR tests during the outage period. Testing across multiple geographies and multiple sites.• Creation and run through of test plans.• CAB meeting approval for testing phase.• Setting up multiple concurrent meetings across multiple countries.• Running the testing phase and reporting the results / arring re-testing where required Show less Responsible for all Project Management Data Centre activities for setting up a replicated DR environment at Hounslow Data Centre (Sungard) – racking, cabling, testing, and all management activities connected with installing the DR environment.• Auditing and documenting initial data centre operation including cabling matrix. • Assessing DR requirements for each system, and specifying requirements• Provisioning DR requirements – specifying, ordering, installing, and configuring DR equipment.• Liaison with 3rd party data centre operations (Sungard). Show less Various infrastructure projects from conception through to commissioning and handover to support teams:• Complete setup of IT infrastructure for a new 200 user office in Slough: communication room design, network design, workstation image creation and deployment, onsite support, and handover• Roll out of Internet Explorer v11 (from IE 8) to 6,500 clients, affecting multiple web-based applications.• Upgrading all site-based communications at Beckton STW and Crossness STW, including all 25 Cisco switches and fiber cabling, cutover in one day on a “live” site with very limited downtime, and multiple locations.• Wi Fi survey and installation across multiple UK sites• DR testing of corporate billing centre replacement• SFTP secure link setup for restricted board papers• Legacy decommissioning of multiple comms rooms Show less

  • Project Manager

    Apr 2023 - Aug 2023

  • Infrastructure Project Manager

    Dec 2019 - Mar 2023

  • EUC Support Manager

    May 2018 - Dec 2019

  • Test Manager

    Sept 2017 - May 2018

  • Data Centre Build Manager

    Feb 2017 - Sept 2017

  • Infrastructure Project Manager

    Apr 2008 - Feb 2017
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  Blake Morgan LLP

  Oct 2023 - now

  Project Manager