Jeff Kosmerl

Jeff Kosmerl

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location of Jeff KosmerlAtlanta Metropolitan Area

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  • Timeline

  • About me

    Cummins Care Level 2 Parts Support Manager

  • Education

    • Ohio University

      -
      Bachelor of Science in Journalism Advertising Management major with areas of specialization in Business/Marketing
  • Experience

    • Delta Air Lines

      Jun 2000 - Jun 2006
      • Senior Analyst

        Nov 2004 - Jun 2006
      • Communications Manager

        Jun 2004 - Nov 2004
      • CFOrg Synergy Project Manager / Master Gatekeeper

        Feb 2003 - Jun 2004
      • ERP Change Communications Team Lead

        Jun 2000 - Jan 2003
    • Cummins Inc.

      Jul 2006 - now

      ● Leading Cummins ReCon remanufactured engines quoting and sales in the United States to exceed $160M in annual revenue with a team of 18 who quote and manage engine orders for internal and external customers.● Leading team of 17 to handle Cummins internal and external parts research escalations as well as advanced customer support for the company’s largest eProcurement customers in North America using numerous systems; support efforts to add more high potential customers to these tools. Cummins Sales and Service Transformation● Led efforts to consolidate from six teams to one for ReCon engine quoting, sales, and order management. ● Co-led effort to consolidate seven Customer Assistance Centers to a single entity supporting parts calls into Cummins Care.● Management of five site leaders and 50+ agents providing Cummins parts sales and support for retail and dealer network. Show less • Led efforts to exceed $300M parts and $100M service business• Provide strategic direction of Southeastern U.S. Cummins parts and services sales, including ReCon engines and allied parts• Built a ReCon engine business which peaked at more than $32M in annual revenue• Directed consolidation of sales organizations after merger of joint venture distributors into a wholly-owned entity, including Territory Managers, Product Managers, and Customer Assistance Centers - Managed team of 36 with six direct reports - Managed regional customer and product pricing - Regional liaison to North American Aftermarket Performance Cell Show less • Provide strategic direction of engine training organization to support distributors’ and dealers’ technicians- Develop engine technician careers utilizing a training team of five - Provide strategic direction of the channel development organization - Manage and certify Cummins dealers within a designated territory- Facilitate product (channel) readiness activities - Manage a team of four selling e-tool subscriptions • Strategic direction of Customer Assistance Center which responded to parts and service calls from 13 branch locations- Support retail & wholesale requests in English and Spanish- Support main Atlanta Parts counter, managing nine representatives Show less • Coordination of company’s ReCon engine business including sales, inventory management, pricing, quoting, planning, and bidding• Grew ReCon engine sales 63% to $14.1M• Subject matter expert for the Federal Transportation Authority’s Buy America purchasing program• Lead efforts to support Fleetguard customers and dealers including pursuit of new opportunities, account maintenance, and filing monthly rebates• Grew Fleetguard product sales 71% to $7.3M• Management of company’s Valvoline products dealer and consumers sales efforts• Co-lead Triad sales teams bi-weekly communications; coordination of annual sales meeting Show less

      • Cummins Care Level 2 Parts Support Manager

        Feb 2020 - now
      • Aftermarket General Sales Manager (South Region)

        Jan 2016 - Feb 2020
      • Engine Education and Support Director (Power South)

        Mar 2014 - Dec 2015
      • ReCon Engine and Fleetguard Business Manager (Power South)

        Feb 2011 - Dec 2015
      • Marketing Manager (South Region)

        Jul 2006 - Jan 2011
  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute
      Sept 2005