
Gaurav Soni
Senior Process Executive

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About me
Process Developer| Lean Six Sigma Certified | Driving Efficiency and Streamlining Operations | Delivering Excellence through Agile Process Solutions
Education

University of Rajasthan
2015 - 2018Bachelor of Arts - BA Business Administration and Management, General
Experience

Jumio India
Aug 2016 - Dec 2019Senior Process Executive
Genpact
Jan 2020 - nowWork Allocations, PKT, Performance ManagementEnsure accuracy and completeness of medical information through meticulous data verification.Collaborate with internal teams, and clients to gather necessary information and resolve discrepancies.Maintain detailed records of underwriting decisions, assessments, and communication for audit and reference purposes.Evaluate risk associated with insuring individuals based on medical history, lifestyle, and relevant factors.Identify and implement process improvements, enhancing efficiency in underwriting procedures.Provide training to team members on underwriting processes, industry updates, and compliance requirements. Show less Develop and deliver comprehensive training modules for medical assessors, ensuring a high level of competency in underwriting procedures.Spearhead initiatives to optimize medical assessment processes, resulting in increased efficiency and accuracy.Implement robust quality assurance measures to uphold the highest standards in medical underwriting, contributing to improved decision-making and client satisfaction.Collaborate with cross-functional teams to identify training needs and tailor programs accordingly.Conduct regular assessments and evaluations to measure training effectiveness and identify areas for improvement.Provide ongoing support and guidance to medical assessors, fostering continuous learning and skill development. Show less
Process Developer
Jun 2023 - nowProcess Trainer
Jan 2023 - nowSenior Process Associate
Jan 2020 - Dec 2022
Licenses & Certifications
- View certificate

Active Listening: The Secret to Effective Communication
LinkedInJun 2024 - View certificate

AI-Powered Excel: Mastering Built-In Automation Features
LinkedInJun 2024 - View certificate

Customer Service: Call Control Strategies
LinkedInJun 2024 - View certificate

Learning Power BI Desktop
LinkedInJun 2024 - View certificate

The Three Pillars of Effective Communication
LinkedInJun 2024 %2C%20Kota.webp)
RSCIT
Vardhman Mahaveer Open University (VMOU), KotaApr 2015- View certificate

Building Better Relationships through Listening and Validation
LinkedInJun 2024 
Fundamentals of Digital Marketing
GoogleMay 2020
Cisco Certified Network Professional (CCNP)
AptechFeb 2016
Diploma in Computer Application & Web Designing
AptechApr 2014
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