Austin Boyer

Austin Boyer

Service Agent

Followers of Austin Boyer68 followers
location of Austin BoyerPekin, Illinois, United States

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  • Timeline

  • About me

    Technical Sales Rep

  • Education

    • Illinois Central College

      2008 - 2010
      Associate of Arts and Sciences (AAS)
    • University of Illinois Springfield

      2011 - 2013
      Bachelor of Business Administration (BBA) Business Administration
  • Experience

    • Avis Budget Group

      Jun 2009 - May 2012
      Service Agent

      - Prioritized tasks based on importance and consumer needs- Responsible for detailing all vehicles, organizing keys, and transportation - Organized garage and supplies to increase efficiency

    • Caterpillar Logistics Inc.

      May 2012 - Aug 2012
      Corporate Intern

      - Tabulated and analyzed statistics to increase productivity in factory settings- Composed reports reflecting analysis and recommendations for streamlining efficiency - Developed ideas for improvement within the building and department- Collaborated with teammates on department presentations- Participated in department meetings and conferences

    • Neovia Logistics

      Jan 2013 - Oct 2014
      Transportation Analyst

      - Planned truck loads to accommodate customer’s orders- Analyzed space available on trucks to reach optimum capacity- Coordinated carriers and suppliers to adjust with the immediate needs- Reported variances and developed solutions to cover the modifications- Data entry and analysis

    • Caterpillar Inc.

      Oct 2014 - Aug 2017

      -Supported client facilities and their supply base on Electronic Data Interchange (EDI) performance-Investigated into EDI conformance and accuracy issues-Collaborated with suppliers to provide root cause corrective action on EDI issues-Presented monthly reports to clients Analyzed raw data of invoices and Advanced Ship Notices from supplier shipments for DART Referential IntegrityWorked with Accounts Payable and the Maintenance team to resolve invoice and ASN issuesProvided root cause corrective action to suppliersVerified SP20 shipping labelsTrained suppliers on EDI Athena System

      • Inventory Record Coordinator

        Apr 2016 - Aug 2017
      • Parts Record Clerk

        Oct 2014 - Mar 2016
    • True Spec Golf

      Feb 2018 - Dec 2018

      Verified accurate information was used to create customer ordersQuality analyzed order was picked correctly and that parts were non-damagedResolved discrepancies between customer’s actual order and order entered into Salesforce

      • Quality Analyst

        May 2018 - Dec 2018
      • Warehouse Assistant

        Feb 2018 - May 2018
    • Caterpillar Inc.

      Jan 2019 - Nov 2019
      Parts Record Clerk
    • Par-A-Dice Hotel Casino

      Nov 2019 - May 2020
      Surveillance Agent
    • Caterpillar Inc.

      May 2020 - Nov 2021
      Parts Record Clerk
    • LS Building Products

      Aug 2021 - Feb 2022
      Inside Sales Representative
    • Dell Technologies

      Jan 2022 - Aug 2024
      Technical Sales Representative
  • Licenses & Certifications