Mark Cameron QFA

Experience

• 

  Debenhams Ireland

  Dec 2012 - Apr 2014

  Sales Assistant
• 

  AIB

  Jul 2014 - Aug 2021

  Lead a team of 11 Home Mortgage Advisors. I was responsible for managing a highly motivated team and achieving sales plan objectives. I constantly strived to improve the mortgage journey for our customers and ensured their needs and requirements were met. My role as Team Leader was to lead and manage a team to ensure customer requirements were met in an efficient manner while identifying and referring new sales opportunities. I improved engagement and motivation of staff by providing honest, fair and frequent feedback which focused on continuous improvement and the development of skills. I supported my team and team leader to ensure a positive contribution to business results. I provided regular feedback to my team and encouraged the development of potential and knowledge while also working towards my own targets Joined AIB in May 2014 and worked as a Customer Sales Advisor in AIB Direct Banking. I generated new business by processing new lending applications for customers. I was also part of a credit specialist team and dealt with complex applications and engaged with customers in financial difficulty. I became a Mortgage Advisor in 2015 and was part of the Tracker Retention team

  • Team Leader - Homes Direct

    Sept 2018 - Aug 2021

  • Team Leader - Personal Advisor Team

    Nov 2016 - Aug 2018

  • Senior Customer Sales Advisor

    Jan 2016 - Oct 2016

  • Customer Sales Advisor

    Jul 2014 - Jan 2016
• 

  MoCo

  Aug 2021 - Oct 2022

  Operations Executive

  Responsible for efficient management of mortgage applications from the point of data capture through to funds issue. I have collaborated with developers to help create MoCo’s mortgage application platform with a focus on utilising new technologies to deliver a superior customer experience. My role also involves acting as a point of contact for all application processing queries and putting forward suggestions or solutions to tackle operational issues.

• 

  Financial Wellbeanz

  Oct 2022 - Jun 2023

  Senior Mortgage Advisor

  Generate new business and achieve sales targets through building relationships with new and existing clients. I regularly communicate with customers and make recommendations based on their needs.I work closely with mortgage lenders in order to find the best options and solutions for customers.

• 

  MoCo

  Jun 2023 - now

  Business Analyst