Hatem Alyami

Experience

• 

  King Khalid Hospital

  Mar 2004 - May 2006

  Staff Nurse

  I was working at ER as staff Nurse

• 

  Maternity and Children Hospital

  Aug 2011 - May 2014

  handle questions and complaints from patients and their families. supervise of patient admission and keeps precise patient records that include information on visits and interactions. Evaluates the performance of employees as well as hires and trains new staff members. Also, managing of admission and discharge office, coordination office, medical reports department, birth certificate unit, patient affairs. Review the policy and procedure of hospital departments. member of manpower in maternity and children hospital to interview and evaluate the hospital staff. make and present lectures about quality management, patient safety and patient education in maternity and children hospital. Promote, maintain, improve, and provide clinical and educational support to direct care services staff, patients and families. Plans, organizes, delivers and evaluates clinical and educational programs to support the goals of the patient care.

  • Patient Services Director

    Apr 2013 - May 2014

  • Assistant Director of Quality Management

    Aug 2011 - Mar 2013

  • Director of Patient& family education

    Aug 2011 - Mar 2013
• 

  General Directorate of Health Affairs

  Jun 2014 - May 2015

  Project Manager

  Project Manager of ISO 2009:2008

• 

  New Najran General Hospital

  Jul 2015 - Apr 2021

  Quality Manager and Patient safety Director

  Planning, implementation, and management of quality improvement programs designed to enhance the quality of patient care. Plan daily departmental operations, maintains appropriate staffing, training and supervision.