Jayashri Aware (Immediate Joiner)

Experience

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  Infosys BPM

  Apr 2006 - Jan 2013

  Process Specialist

  # Floor SME Troubleshot and Fault repair Bulk Broadband Fulfillment  End to end order management  Process reportin

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  Infosys BPM

  Jan 2014 - Feb 2017

  Team Leader

  Key Result Areas:• Managed a team of 21 professionals in Project Management function for one of the globally leading clients and serving five of its customers• Planned project activities namely scoping, estimation, tracking, change management, delivery management and post implementation support• Maintained all internal communications with the project stakeholders, internal stakeholders as well as senior executives• Developed management plans of projects with regard to work and resources needed; maintained a detailed plan for showing resource needs, budget, time schedules and deliverables• Steered project operations with key focus on defining Service Level Agreements (SLAs) & Standard Operating Procedures (SOPs) as well as interacting with prestigious clients, business partners, vendors & other key stakeholders• Coordinated with the suppliers, technician, 3rd parties, and so on to ensure timely resolution of the incidents• Ensured management of core PMO processes including Demand Management, Stage-gate Process, Change Request Management, Risk Management, Project Management, Cost Forecast resulting in improved efficiency and effective portfolio management• Ensured that the key performance indicators set by the clients and internal stakeholders are being met• Analyzed, reported, provided recommendations and developed strategies on how to improve quality, utilization and efficiency• Held weekly/monthly calls for status reviews with the relevant stakeholders and with the clients involving Directors and VPs• Managed all aspects of projects including cost budgeting, planning, estimation, scope & change control, project time work plan management, project cost - financial management, release planning, schedule management, gate reviews, audits, quality checks & defect tracking• Monitored & controlled projects with respect to cost, resource deployment, time over-runs and quality compliance Show less

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  Coforge

  Dec 2020 - Dec 2021

  Assistant Manager HR PMO

  Assistant Manager - HR PMO | SLK Global Solution (Now Coforge)Key Result Areas:• Tracked, monitored and reported on various Enterprise Level Initiatives (ELIs) and projects• Acted as an HR PMO for the Integration Projects at Org level – Payroll and Host System • Took necessary HR Actions including tracking, connecting with the stakeholders, following up and initiating closure • Assisted the HR Head in preparing Org and BU level people initiatives & strategies • Performed HR Audits, HR budget tracking, Vendor contracts, HR Metrics and Monthly dashboard; assisted on email approvals Show less

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  IBM

  Dec 2021 - May 2023

  Administration and Staffing Lead,IBM

  Administration and Staffing Lead | IBM, PuneKey Result Areas:• Working on presentation for leadership - Project HC report, portfolio/workstream wise and on/offshore data including EIS, HCAM, and Remote access management reports• Executing administrative activities such as hard tokens inventory, desktop support, on-off boarding, audit, and client visiting activities• Ensuring the fulfillment of new and back-up positions, performing extensions and roll-offs management• Reporting past dues and current & upcoming positions as per business needs• Working in close coordination with PSP and hiring teams and RMs for the resource fulfilment• Steering internal audits to ensure on-going improvements in the quality assurance process Show less

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  SpanIdea Systems (Client : MarshMclennan)

  Apr 2023 - now

  Senior Project Manager

  Key Result Areas:• Monitoring and reporting complete Project management lifecycle into Planview system for 800+ Software Projects majorly in three categorizations: CTB/RTB/ETB with Forecast, Budgeting, Resource management, Assignments, Extensions, on/offboarding, NonCap (Capitalization), AMS, Non-Labor, UTI, and PM assistance in all aspects• Daily connects with project stakeholders worldwide on need basis (180+ PMs)• FDI – Front Door Intake: Special approval Projects (Non Pre-Budgeted)• Handing end to end procurement process with raising POs in i-Procurement, tracking, reporting for Professional (T&M,FPC)/IT/Software services Maintenance/Development/Support, Purchase Licenses, Subscription fees with SOWs• Working with Directors/NLDs globally to prepare Weekly status report and Monthly Deck for CIO of the company Show less