Jayesh Chudasama

Experience

• 

  Global Telesystems Limited

  Jun 1996 - Feb 1997

  Member - Consumer Telecom

  Installations/Commissioning/Corrective/Preventive Maintenance of Office Automation Systems. Imparting Training to the end users.

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  Orange Business

  Sept 1997 - Sept 2002

  Procurement/Installation/Commissioning/maintenance of communication media like LL, PSTN. ISDN.OFC, RF etc. Liasoning with PTT, monitoring of backbone links for maximum uptime, installation & commissioning of network media within given time frame. Installation/Commissioning of Cisco routers, HDSL Modems, Dial up modems etc.Monitoring of Nortel PASSPORT/MAP for connectivity, alerts related issues.To install, monitor and maintain messaging gateways (MHS), email server with SMTP/X400/POP3. Support to Client for Messaging Solutions, Enhanced Fax Services and Last Mile connectivity for VPN/IBW Clients.

  • Executive - Network Media

    Sept 2001 - Sept 2002

  • Network Operations Engineer

    Mar 2001 - Nov 2001

  • Field Support Engineer

    Sept 1997 - Mar 2001
• 

  SITA

  Sept 2002 - Sept 2009

  ✓ Project Managed – Air India Network delivery, Application Platform Migration. Legacy network to IP VPN(w/ ALPS) migration for Biman Bangladesh. Network deployment projects for Jet Airways, Kingfisher, Druk Air, Cebu Pacific Air etc.✓ Managed project starting from BID till Billing.✓ Overseeing service implementations in coordination with service partners, third party suppliers for CPE, Links and internal SITA business units. Monitoring and tracking of milestones, enhancing and corrective actions as and when necessary.✓ Managed project via ePM(IBM) tool. Show less Installation/Commissioning/maintenance of Equipments like modems, Passport, Routers, Switches, IDB/DBS, Hub, Proprietary Terminals/Printers of Airlines.Support to remote centers in terms of spares & admin activities.Ensure timely implementation of the project / Orders as per the committed scope of work.Developing good customer relationship, meeting SLA by regular Customer visit, interaction, improvement plans, value added customer support, better MTTR & feedback.Responsible for the procurement of media, monitoring of backbone links and customer links for maximum uptime.Responsible for routine Centre Activities, attending administrative issues, Liasoning with local Govt. Authorities like Municipality, Electricity Supplier, & other facility vendors. Show less

  • PROJECT MANAGER

    Oct 2006 - Sept 2009

  • SITE ENGINEER

    Sept 2002 - Sept 2006
• 

  Verizon

  Sept 2009 - Jan 2020

  LEAD CONSULTANT – PROJECT MANAGEMENT

  ✓ Project Managed – MPLS Network deployment for AMEX, GE, UBS, Wipro, TCS, TechM, Deloitte, Bayer, Emerson, Corning, Firstsource, WNS, ATTRA, Citi Bank. IPLC project for VDSI & Corning, Transition and Transformation, SDWAN, COLO project for ADM & Managed WAN/LAN, LIBO & VoIP project for Diageo. Telepresence/RPX Projects for Deloitte.✓ Managed project deliveries across all regions.✓ Engagement starts from Pre-sales which ends with First Bill review.✓ Defining and developing the statements of work and work packages necessary to build the solution that will meet expected outcome.✓ Overseeing implementations, monitoring & tracking of milestones against set delivery plans.✓ Maintaining focus to meet customer’s Business requirements & delivery expectations.✓ Ensures that customer and project stakeholder’s expectations are well managed and that the customer’s roles and responsibilities are clearly understood, agreed to and executed upon.✓ Working closely with local, regional, global VBG and third-party project stake holders to maintain the focus on project.✓ Maintain contingency plans for alternative solutions for critical path areas.✓ Creating & maintaining documentation of all required project elements and project reports to be distributed within the customer environment and VBG.✓ Successfully lead PM & Life Cycle Engineers teams.✓ Managed Resource hiring, on-boarding, coaching & mentoring, appraisal, termination etc. successfully.✓ Member of Global Practice Team as Practice Lead for CoE India PM Team.✓ Part of Clarity PM Tool roll out project.✓ Joined as Consultant – Project Management, promoted to Lead Consultant in 2016 Show less

• 

  Brillio

  Oct 2020 - Jun 2021

  Consultant

  ✓ Brillio (Bain Capital owned company) specialized in Digital Transformation.✓ As a Consultant, accountable for Biz Development within assigned account as well as for resource management for ongoing and new project requirement.✓ Resource Management function starts from shortlisting of candidate till On-boarding within End Client environment, Operation till Contract Termination.✓ Currently sourced Service Functions: Managed Network Operational Support(Data+Voice), Technical Client Assurance/Service Management, In-house Platform Development, Deployment and Operation supports.✓ Exploring new avenues within Customer environment for possible addition of new functions.✓ RFI/RFP Participation. Show less

• 

  SITA

  Feb 2022 - now

  Project Manager

  Serving to Air Transport Industries - Airport, Airlines