Nisha Lakshminarayanan

Experience

• 

  Tata Consultancy Services

  Sept 2004 - Jul 2005

  Assistant System Engineer

  I led the redesign of the Data Warehouse for a large insurance client as part of the engagement. In addition, I outlined and developed over 20 data marts, which streamlined the access of claim information and reduced claims resolution time by over three days.

• 

  Fannie Mae

  Apr 2012 - Mar 2013

  Data Analyst II

  I led the development of several processes and policies to standardize and define data quality requirements for requesting loans across the entire organization while ensuring loan origination and underwriting solutions were based on accurate and reliable data. Key accomplishments included:-- Devised and rolled out a rule-based, scalable, low-cost, and self-service solution that allowed the entire enterprise to monitor and control data quality in real time; improved data anomalies identification by 40%-- Designed an accessible Enterprise Data Quality Dashboard for senior management to seamlessly track KPIs; integrated custom rules for key stakeholders to manipulate data based on specific needs and requirements Show less

• 

  Mastercard

  Apr 2013 - Mar 2022

  I served as a Product Commercialization Lead for several segments within the Cyber & Intelligence line of business, including cyber, anti-money laundering, fraud monitoring, crypto, and security innovation. Throughout this role, I devised and executed various go-to-market strategies throughout the end-to-end product lifecycle for 25 product offerings valued at $200M+ in annual sales.Key accomplishments included: -- Conducted customer interviews to identify existing payment security pain points and researched market & competitor trends; identified three new potential business opportunities worth over $30M in yearly revenue-- Drafted pricing models while keeping cost, competition, and value to customer in mind and provided strategic recommendations to product teams; increased revenue projections by over $5M yearly-- Guided product development decisions to avoid redundancy and utilized existing platform capabilities, which saved over $2M in development costs -- Coordinated with key stakeholders and regional partners in reviewing product offerings and ensuring strategic alignment with customer and market needs while adhering to specific country regulations and legal guidelines-- Revamped the entire third-party vetting process by removing operational redundancies, which reduced the go-to-market timeline for new products launch by over two months-- Identified a direct correlation of over 96% between an organization's poor digital health and cyber security incidents, which justified a global mandate on usage of a new cyber security ecosystem offering to customers and regulators -- Spearheaded the transition from a manual data reconciliation process to an automated system to track go-to-market pipeline data in near real-time; reduced monthly manual efforts by 16+ hours-- Served as subject matter expert; recruited, mentored, coached, and trained mid-level management employees for the line of business on product management excellence and best practices Show less I was the Lead Analyst & Subject Matter Expert for all Internal Business Intelligence solutions for various key initiatives such as Mastercard Digital Enablement Service, Account Level Management, Apple Pay, Masterpass, and On-Soil efforts within the Data Warehouse.Key accomplishments included: -- Led the design and creation of a self-service reporting portal to efficiently administer varied business unit reporting needs and reduced the number of new report requests from business product owners by over 60%-- Developed over 20 key reporting systems for strategic product testing during the launching of pioneering industry payment services such as Apple Pay, Masterpass, and Mastercard Digital Enablement Service -- Revamped and designed several new internal processes to reduce operational gaps when collecting and storing data within the central data warehouse; reduced data errors by 25%+-- Acted as Scrum Master and oversaw the creation and prioritization of user stories within the ALM along with testing to ensure acceptance criteria were met for each deliverable Show less

  • Director of Product Development

    Oct 2018 - Mar 2022

  • Systems Analysis Consultant / Senior Analyst

    Apr 2013 - Sept 2018