Experience

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  Pochentong language school

  Aug 2009 - Aug 2012

  Private school director

  _ To train padagogy to teachers_ To do promotion for the school_ To prepare the study program for the school_ Communicate with the educational authority to make certificate for the students_ To control the monthly income of the school

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  Nagaworld

  Aug 2010 - Feb 2015

  Training and sop officer

  Training:-Conduct General Orientation to new joiner and existing staff.- Conduct Training Courses ( Customer Service, Complaint Handling, Delegation, Positive Attitude, Hospitality and Telephone Skill, Time Management and others)- Conduct training follow up- Conduct TNA- Design Courses to meet the business requirementStandard Operating Procedure (SOP)-Coordinate departments to develop SOP for their own department-Assist to write SOP for departments and draw the process for department-Train SOP to the front line staff-SOP monthly and weekly report Show less

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  Kis international school / cambodian children fund

  Aug 2011 - Mar 2012

  Part-time teacher of english

  - To deliver four macro skill teaching: Speaking, Listening, Writing, and Reading.- To prepare course outline for the course of teaching- To teach business email writing

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  Cogetel limited (online)

  Feb 2015 - Sept 2016

  Hr executive, training & admin

  • To conduct soft skill training related to communication skills, delegation skills, business email writing, interact with guest, handling customer complaint, and so on.• Conduct general orientation (to train employees about policies, job duties, working conditions, wages, promotion opportunity and employee benefit)• Plan and improve departmental communication• To plan and coordinate training activities, assist in program development to meet organizational requirements• To do training need analysis (TNA)• Prepare training budget plan• Manage training fee upon staff resignation• To conduct internal training for all branches to fill the missing gap of the company based on Training Need Analysis (TNA)• To plan, promote and conduct preview of programs offered• To co-ordinate in-house and external training-assist in liaison with external agencies, educational institutions and customers• Administer compensation, benefits and performance management systems• Analyze and modify compensation and benefits policies to ensure compliance with legal requirements• Serve as a link between management and employees by handling with questions, work-related problem, grievances and implementing disciplinary procedures• To support branch head and carry out task assigned as instructed• To develop HR policies • To assist HR and Admin Manager for some HR functions such as Admin, Recruitment, Performance Management, Compensation and Benefit and Employee Relation. Show less

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  Comin asia

  Sept 2016 - Oct 2017

  Senior training and development manager

  Hold 3 main roles: 1. Training- To conduct soft skill training related to communication skills, delegation skills, business email writing, interact with guest, handling customer complaint, and so on.- Conduct general orientation (to train employees about policies, job duties, working conditions, wages, promotion opportunity and employee benefit)- Plan and improve departmental communication- To plan and coordinate training activities, assist in program development to meet organizational requirements- To do training need analysis (TNA)- Prepare training budget plan- Manage training fee upon staff resignation- To conduct internal training for all branches to fill the missing gap of the company based on TNA- To plan, promote and conduct preview of programs offered- To co-ordinate in-house and external training-assist in liaison with external agencies, educational institutions and customers- To do training report2. Performance management- To train performance management system to supervisor and above- Administer compensation, benefits and performance management systems- To closely work with the management related to performance management- To Consolidate performance management data3. Succession Planning- To work with management to identify key talent- To develop the talent people through training and development and project holding- To follow up the talent people in term of personal and company project development- To analysis the key talent by using systematic criteria Show less

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  Jin bei casino &hotel

  Oct 2017 - Jan 2019

  Senior hr and admin manager

  - Be Responsible for all policies, procedures, andprograms relating to the human resources of the division.- Reports to the CEO concerning employment, personnel policies and procedures,employee records, medical, and EED; management development, training certification,and quality circle program; exempt and non-exempt salary administration, employeebenefits administration, and employee communication; safety; and security.- Works with all levels of management to provide humanresources expertise in all aspects of the human resources function including but notlimited to employee relations, benefits, full-cycle recruiting and workers compensation.- Consistent evaluation of the company’s recruitment program to include continuedrelationship building with community resources, temporary agencies and monitoring ofbest practices regarding recruitment strategy.- Reports directly to the President and has an indirectreporting relationship to the CEO at Corporate.- Consistently maintaining favorable and effective relations among employees, accountablefor motivating and stimulating supervisors and managers to ensure consistent, equal, andfair treatment of their employees.- Mediator, counselor, and facilitator in arbitrating disputes between employees and theirsupervisors and managers.- Counsels and advises the affected individuals on the use of the problem-solvingprocedure, which consists of a systematic approach to understanding, approaching, andsolving employee/supervisor problems.- Must use care and judgment to ensure fairness and equity throughout the counselingprocess.- Knowledge of the company's benefit programs and their application must be complete.Incumbent acts as benefits counselor to both management and employees. Show less

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  Sorya center point

  Jun 2019 - now

  Head of hr and admin

  • Plans, organizes, and directs all aspects of Human Resources Management to ensure fair and equitable treatment of all employees including recruitment and selection, policy establishment/enforcement, discipline and grievance procedure, mentoring, salary survey, employee relation, compensation and benefit, HR compliance, training and development, talent management, succession planning, performance management, standard operating procedure (SOP), strategic HR business partners, and other HR related issues. • Manage and direct the administrative functions relating to the procurement of the company• Develop and implement corporate HR strategies aligned to the business goals/objectives• Support and coach the management team on all people leadership matters, including business change and transformation• Partner with the management team to manage project organizational and procedural changes with the business area• Conduct Employee engagement survey to seek out the issues and cooperate with Head of Department to establish actions plan to overcome those issues• Provide insight and recommendation on HR initiatives that can be leveraged to strengthen business result• Monitor, measure and report on HR issues, opportunities, and development plan• Keep up to date with HR legislation by searching and attending necessary events, before providing interpretation to management Show less