Nidhi Simi Sunil

Experience

• 

  Vivanne Specialities Private Ltd.

  Dec 2021 - Apr 2022

  Marketing Intern

  My first experience as an Intern is at Daily Kneads India as a Marketing Intern. I got to experience work life, learn a lot of new concepts and ideas on marketing through this experience.They even let me handle and be part of their onboarding in Amazon and Flipkart so that I get to learn more from this internship. I am thankful to Prasad sir and Nisha maam for this experience.

• 

  Mars

  Jul 2023 - now

  - Covering shifts for full time store admin associates when required- Creating reliable trackers and report spreadsheets in Microsoft Excel that track sales, promotional products, and other data upon request by utilising formulas- Providing assistance for till breakdowns , printer issues and pin pad malfunctions.- tracking store KPI’s hourly and daily - Logging any cashier discrepancies to conduct further investigation.- performing daily cash audits - communicating with contractors and vendors like G4S and OLR to fix any technical problems.- Recording and storing found cards and wallets in the securely in the safe Show less Key Responsibilities:- Customer Engagement: warmly welcome and assist guests, providing comprehensive information about the store's attractions, products, and promotions.- Sales and Upselling: Leveraging product knowledge to recommend items based on guests' preferences, actively engaging in upselling and cross-selling.- Cash Office Skills: Accurately processing transactions and managing cash handling procedures, ensuring financial accuracy and integrity.-Store Maintenance: Maintaining a clean, organized, and inviting store environment to enhance the shopping experience.-Interactive Experiences: Facilitated interactive experiences and entertainment events, contributing to a vibrant and enjoyable atmosphere for guests.-Team Collaboration: Working collaboratively with team members, adhering to safety protocols, and collecting guest feedback to drive continuous improvement.-Peer Educator: Serving as a peer educator, sharing expertise and best practices with colleagues to elevate team performance and customer satisfaction. Show less

  • Store admin associate (cover)

    Jul 2024 - now

  • Guest Experience Associate

    Jul 2023 - now