Cody Campbell, MM

Cody Campbell, MM

On-Air radio broadcaster

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  • Timeline

  • About me

    Account Manager / Problem Solver / Landscape Guru / Snow Removal Warrior

  • Education

    • University of Phoenix

      2014 -
      Graduate Certificate Project Management 3.84

      Project ManagementProject Leadership

    • University of Phoenix

      2011 - 2013
      Master's degree Human Resources Management/Personnel Administration, General
    • Northwest Missouri State University

      2002 - 2007
      Bachelor of Science (B.S.) Broadcasting

      Activities and Societies: NWMSU Bearcat football team 2002-2005

  • Experience

    • KXCV/KRNW

      Aug 2003 - May 2005
      On-Air radio broadcaster
    • DST Systems

      Jul 2007 - Jun 2010
      Mutual Funds & Securities representative

      •Managed multiple projects simultaneously ensuring high quality and efficient result•Developed new and creative methods for motivating call center positive behaviors •Planned, organized, and directed all programs and daily activities in department

    • University of Phoenix

      Jun 2010 - Sept 2016
      Senior ReEntry Representative

      •2+ years experience managing and leading call center team and establishing culture of quality and excellence•Received national/regional recognition and award for outstanding customer service •Communicated departmental/company standards, expectations, goals, changes, and policies to associates •Maintained and enhanced overall retention and enrollment through effective communication, fair and consistent treatment, respect for the individual, and establishment of clear expectations and accountability•Prioritized and organized work sufficiently to assure deadlines are met and goals accomplished in a matter that exceeds expectations •Analyzed call data and call data to identify and improve individual, team and department performance•Proven success in accounts receivable collections and outstanding balance reduction in an efficient and safe manner, in compliance with all relevant standards and guidelines•Ensure compliance with laws, regulations, and policies outlined by government regulations Show less

    • 1st Rate Home Mortgage, Inc.

      Oct 2016 - Jun 2021
      Mortgage Loan Officer
    • Allied First Bank

      Jul 2021 - Jul 2022
      Sales Manager
    • BrightView Landscapes

      Aug 2022 - Apr 2024
      Account Manager

      Oversee successful operation of landscaping team and growing list of properties generation more than $1M annual revenue.

    • True North Outdoor

      Apr 2024 - now
      Account Manager
  • Licenses & Certifications

    • Project Management academic certification

      University of Phoenix
  • Volunteer Experience

    • Student mentor

      Issued by Shawnee Mission School District on Aug 2012
      Shawnee Mission School DistrictAssociated with Cody Campbell, MM