MOHAMMAD ARIF BIN JOHARI

Experience

• 

  McDonald's

  Jan 2011 - Aug 2013

  Crew

  Handle the customer's order, prepare the food and drinks, take a new order from the customers through drive thru, cleaning the Mcdonald's Store and serve the customers nicely

• 

  Namoo Grey Korean Cafe

  Jan 2015 - Jul 2016

  Service Crew

  Serve the food for the customers, cleaning and mopping at the store, help the barista to serve the drinks to customers

• 

  GSC Cinema

  Nov 2015 - Jan 2016

  Crew

  Prepare the popcorn and drinks for the customers, serve the customers, prepare the food at the cinema kiosk, cooking the hotdogs, nugget for the stalls and customers

• 

  GEOMATIKA UNIVERSITY COLLEGE

  Aug 2016 - Oct 2016

  Academic Counselor

  Consult the student to choose the suitable course before enter the university, guide the students, advise the students for the better career and occupation in the future

• 

  PETRONAS

  Jun 2017 - Aug 2017

  Internship

  1. Doing my Internship at Petronas Dagangan Berhad (PDB) in HR Remuneration Department2. Handling the staff data verification3. Assist in staff medical assessment appointment4. Administration work5. Update and manage manpower backcharges and director’s fees by monthly

• 

  ARA Eventhall

  Dec 2017 - Jan 2018

  Service Crew

  Prepare the events hall, setup the technical wiring for the mic and speaker, organize the table and chair for the client's events, serve the food to the clients

• 

  Maybank

  Jun 2018 - Jul 2018

  SL1M Trainee

  Auditing the staff files, staff transfer funds and stamping the Maybank Employee Staff Form

• 

  Universiti Putra Malaysia

  Jul 2018 - Jan 2020

  Research Assistant

  1. During my Postgraduate studies, I am doing a job as Research Assistant for my supervisor as assist in data collection by quantitative and qualitative, data analysis by using SPSS statistical software, 2. Prepare a monthly progress research report3.Conduct an interview with the respondents4.Writing the research report and presentations5. Attend conference and seminar for publication and enchance networking among the researchers6.Maintaining quality controls standards to preserve the integrity of data and findings7.Selecting a place to conduct interviews and getting permission from all participants8.Analyzing data using various statistical methodsTwo project conducted:Research on the Quality Service at Kemas Kindergarten (2018)Research on Knowledge, View s and Effectiveness of the Alternative Dispute Resolution Method (SULH) Among Islamic Community in Selangor (2018-2019). Show less

• 

  Sifu Tutor

  Oct 2018 - Oct 2020

  Teaching Specialist

  1.Present lessons in a comprehensive manner and use visual/audio means to facilitate learning at student's home2.Provide individualized instruction to each student by promoting interactive learning3.Create and distribute educational content (notes, summaries, assignments etc.)4.Assess and record students’ progress and provide grades and feedback5.Plan and execute educational in-class and interactive teaching and learning

• 

  Troika Sky Dining

  Jan 2020 - Oct 2020

  Human Resources Executive

  1.Directing and overseeing the recruitment process2.Implement performance review procedures (e.g. quarterly/annual and 360° evaluations)3.Develop fair HR policies and ensure employees understand and comply with them4.Implement effective sourcing, screening and interviewing techniques5.Assess training needs and coordinate learning and development initiatives for all employees6.Act as the point of contact regarding labor legislation issues such as dismissal7.Manage employees’ grievances8.Create and manage HR Day9.Measure employee retention and turnover rates10.Manage staff’s scheduling and Head of Department (HOD)11.Manage staff’s uniform and locker system12.Oversee daily operations of the HR department13.Manage and update staff filing weekly14.Administration works Show less

• 

  Universiti Putra Malaysia

  Oct 2020 - Jan 2023

  Academic Executive Officer

  1. To be the secretariat in the formation and review of the curriculum.2. To be the secretariat in the audit of the EAC3. Manage the registration of new students/old students4. Manage the Integrated Lecture Schedule and Final Examination5. Manage new lecturer ID- (one off) (lecturer password for Marks, PA, Grade GB)6. Manage the monitoring of first time examination results/grade review & GB) (Akd. Grade Control-PIA data)7. Managing Lecturer Teaching Evaluation8. Manage the monitoring of lectures/practicals and final examinations9. Manage student confirmation letters and certificates10. Manage Alumni Registration11. Assist in managing the Election of the Student Representative Council12. Managing Student Organization and Leadership Courses13. Managing Engineering Employer Survey & Alumni Survey14. Manage Monitoring of student activities/Club reports15. Managing Alumni Registration16. Assist in managing the Election of the Student Representative Council17. Managing Student Organization and Leadership Courses18. Managing Engineering Employer Survey & Alumni Survey19. Manage the monitoring of student activities/club reports20. Managing Discipline and Student Counseling21. ExplorENG Summer Camp Secretariat22. Managing Student Final Year Projects23. Managing Innovation Projects24. To be the secretariat of the Deputy Dean (Academic) Division Meeting25. Managing the performance appraisal of the staff of the Office of the Deputy Dean (Academic)26. Manage annual planning and action plans27. Managing ISO Audit and 5S practices of the Deputy Dean (Academic) Division28. Manage KPI monitoring and divisional reporting29. To be the secretariat of Meetings related to the Deputy Dean (Academic) Division30. Instructions from time to time Show less

• 

  Decathlon Malaysia

  Dec 2021 - May 2023

  Sports Advisor

  To Customers1.Welcome customers in a professional manner2.Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)3.To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range4.Develop the network of customers both in store and online, to know them better and establish a personal relationship5.Pass on sports passion and help customers discover new sports.6.Improve and develop customer information by encouraging the subscription/registration of loyalty card to customersTo Decathlon Malaysia1.To know the ambition of the department and take action with the team to achieve it2.Promote innovation and sports experience in store3.Boost Decathlon Malaysia best sales by using resources and commercial tools4.To put together the layout in store in accordance with implantation principles and guideline5.Produce high-quality implantations based on Satisfied Customer Family (FCS)6.Maintain the layout with good facing to make customers satisfied7.To make sure that stock is accurate and available by using the automatic replenishment systemFor Safety of People and Goods1.Enforce basic safety and security standards in the departments2.To know and enforce the preventive and operating guidelines regarding fire safety and evacuation proceduresDevelopment and Complementary Skills1.Participate in training, develop the training skills and become a trainer Show less

• 

  National University of Malaysia (UKM)

  Jan 2023 - Jun 2024

  Assistant Registrar

  1. Oversee annual hospital KPIs management 2. Organize and lead the monthly KPT Prihatin, Komuniti Sejahtera (KRIS) program at the Ministry of Higher Education Malaysia (KPM) level3. Participate in every meetings as the representative of HPKK at the Ministry of Higher Education Malaysia (KPM)4. Coordinate the selection of candidates for Doctor's interviews5. Schedule meetings and prepare meeting minutes6. Coordinate Deputy Directors' meetings and manage the Google Calendar

• 

  Decathlon Malaysia

  Jun 2024 - now

  Sports Department Leader

  To Customers1. Know the technical features and user benefits to offer customers appropriate products andservices, regardless of whether they are in range.2. To organize and manage the availability of the team to customers according to sales activity(working hours planning and efficient organization).3. Improve and develop customer information by encouraging the subscription/registration ofloyalty card to customers.To the Team1. Recruit sports talents who are sporty, has sense of service, vital, and concrete/practical.2. Guarantee the human structure is matched with the Decathlon Malaysia commercial policyand economic targets.3. Take the responsibility to develop skills and confidence of each team member as well astheir ability to work independently, through regular and effective individual meeting, teammeeting and daily coaching on floor.4. Make a training plan and development plan with the team.5. Guarantee the standard employment regulation.To Decathlon Malaysia1. Propose annual objectives (ambition) approved by leader.2. Analyze the local market and build the Decathlon Malaysia commercial policy for each sport.3. Decide the layout plan and range choice which reflects the commercial policies.4. Forecast and manage the economic performance and put action plans to improve with theteam throughout the year.5. Boost Decathlon Malaysia best sales by using resources and commercial tools.6. Manage the sports experience which encourages customers to find new sports andinnovations.7. Arrange the layout in accordance with implantation principles.8. Produce the high-quality implantations based on Satisfied Customer Family (FCS).9. Maintain the layout with good facing to make customers satisfied.10. Make sure the stock is accurate and available using the automatic replenishment system Show less