Tiyiselani Mafuiane

Experience

• 

  Dial a Student

  Jan 2020 - Feb 2022

  Stock Taker

  A stocktaker is responsible for all warehouse tasks, such as goods receiving, packing sales orders and stocktaking of products. Duties include counting inventory, adding price tags to items and putting products on shelves according to an organized system.

• 

  Sage

  Mar 2022 - Dec 2022

  Pastel Payroll Technical Support Consultant

  Sage pastel payroll provides customer experience to clients by addressing inquiries using a variety of channels (telephone, email) in a support-center environment. Documents each customer contact using contact tracking systems in a clear, concise, and understandable format. Escalate unresolved customer issues with all pertinent information included, to appropriate resourcesSAGE pastel payroll technical consultants assists clients with:Processing new employeesProcessing salaries and wages as per employee pay frequency Printing payroll and statutory reportsProcessing of leave Terminating employees and processing the leave payoutProcessing Tax directives issued by SARSBCEA leave payoutSetting up Medical, Pension, and Provident fundsTravel Allowance and travel reimbursementSetting up ETIUploading tax returns on SARS easyfilePerforming the overall payroll cycle Show less

• 

  Signature Business Solutions

  Dec 2022 - May 2023

  Signature is a solutions company with a unique approach to solving complex problemsthrough most efficient methods and tools. The Business Analyst fill the role of being a vital link between Data Management and business objectives by supporting and ensuring the successful completion ofanalytical, building, testing and deployment.

  • Junior Business Analyst Intern

    Jan 2023 - May 2023

  • Junior Business Analyst - Trainee

    Dec 2022 - Dec 2022
• 

  Fundi SA

  Jul 2023 - now

  Fundi is a Financial services company that deals with education finance and education fund management solutions. At Fundi I filled in a role of being a PO. I worked with an Agile team where I was overseeing the project and responsible for organizing, prioritizing, and assessing work for a scrum team also responsible for incorporating feature requests, grooming and prioritizing backlog, and developing user stories and acceptance criteria.Core responsibilities:- Business requirements Analysis.- Communication of Product requirements.- Aligning and Roll-out of Product Objectives.- Overseeing Product Development Stages and Progress.- Act as Primary point of contact between stakeholders.- Anticipation and incorporation of Client needs- Responsible for working with stakeholders within a scope of a project to conduct thorough business analysis.- Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with digital product strategy.- Provide project sprint reporting on the product development progress to stakeholders. Show less

  • Product Owner/ Administrator

    Jul 2024 - now

  • Software Engineering Product Owner INTERN (YES programme)

    Jul 2023 - Jun 2024