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Joseph Conrad Agulo

Joseph Conrad Agulo

Virtual Assistant

Followers of Joseph Conrad Agulo663 followers
location of Joseph Conrad AguloDavao, Davao Region, Philippines

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  • Timeline

  • About me

    Marketing Associate at SM Supermalls

  • Education

    • Ateneo de Davao University

      2018 - 2022
      Bachelor of Science - BS Business Management

      Activities and Societies: Ateneo de Davao Scholars Society Ateneo de Davao University School of Business and Governance Ateneo Society of Management Students - External Relations Committee (2021-2022) Recipient of Grant-in-Aid Scholarship (2018-2022) Philippines Junior Society of Mechanical Engineers - Member (2018-2019) I studied on a vast array of management fields including Supply Chain, Human Resources, Project Management, & Logistics among others. My time in the program has allowed me to become adaptable to nearly any area of business in any industry.

  • Experience

    • Theo&Gen LLC

      Nov 2021 - Mar 2022
      Virtual Assistant

      • Created and managed 200+ product listings across three online stores, crafting a copy that boosted sales by 20%.• Developed an innovative workflow for product research and listing creation, surpassing peers with a 75% faster completion rate and consistently meeting the daily quota of 15 listings for six months. Completed 600 hours of internship.• Accurately entered and approved over 500+ products to ensure optimal listing performance. With my expertise in product research, copywriting, and data entry, I became a valuable addition to the e-commerce team. Show less

    • Awesome CX

      Aug 2022 - Jul 2023
      Account Mobilization Specialist

      • Successfully facilitated over 1000+ final interviews and made hiring decisions for customer service representatives and other specialist roles to fulfill the personnel expansion or replacement needs of 21+ brand partners. • Maintained a talent pool and efficiently conducted virtual interviews for clients, account managers, team leads, and candidates, contributing to an efficient account mobilization and profiling process.• Boosted the success rate of new recruits by up to 30% through targeted and personalized coaching, resulting in a significant improvement in customer service quality and a 90% satisfaction rate among brand partners.• Collaborated with cross-functional teams to optimize the onboarding process and ensure seamless profiling of recruits in positions aligned with brand requirements. Show less

    • SM Supermalls

      Jul 2023 - now

      • Proactively managing the full-cycle hiring process for all 7 SM Malls in Mindanao split into 3 regions, for both Shopping Center Management Corporation and SM Lifestyle Incorporated. • Successfully filled vacancies of all levels, from rank-and-file employees to key managerial positions for all 7 SM Malls in Mindanao.•Supervised the onboarding process and ensured seamless profiling of recruits in positions aligned with brand requirements.

      • Marketing Associate

        Jul 2024 - now

      • Regional Recruitment Supervisor

        Jul 2023 - Jul 2024

  • Licenses & Certifications