Rohith Kumar Varakala

Experience

• 

  AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED

  Oct 2011 - Feb 2012

  Customer Service Associate

  Handled customer queries of NA region

• 

  NSIC-NTSC

  Jul 2012 - Jul 2013

  Guest Faculty

  Conducted EOP training sessions to students and unemployed youth

• 

  Central Warehousing Corporation

  Jul 2013 - May 2019

  Worked as in-charge of Administration and business teams of the region (Telangana & Andhrapradesh) during the tenure Worked as in-charge of Administration team of the region (Karnataka) Got acquainted with the organizations procedures and provided support in various assignments as and when required

  • Senior Assistant Manager (General)

    Dec 2015 - May 2019

  • Senior Assistant Manager (General)

    Jul 2014 - Dec 2015

  • Management Trainee (General)

    Jul 2013 - Jul 2014
• 

  AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED

  Jun 2020 - Jun 2023

  Handled dedicated UK Premium Seller escalations Handled dedicated UK Premium Seller escalations Handled EU and NA Premium Seller queries Handled EU and NA Seller queries Handled UK customer queries over calls and also provided cross skill support to IN market-space as and when required

  • Premium Support Technical Account Manager Seasonal

    May 2023 - Jun 2023

  • Jr PSTAM

    Sept 2022 - May 2023

  • Premium Support Specialist

    May 2022 - Sept 2022

  • Selling Partner Support Associate

    Aug 2021 - May 2022

  • Customer Service Associate

    Jun 2020 - Aug 2021
• 

  AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED

  Aug 2023 - Mar 2024

  HR Assistant/MHLS Senior Associate (S)

  Handling USA employee queries/concerns