Amy Avery, MPH

Experience

• 

  Pick Up Stix

  Nov 2004 - Jun 2006

  General Manager
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  Chili's

  Jul 2006 - Sept 2013

  Manager
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  Verizon Wireless

  Aug 2014 - Jan 2017

  Customer Service Representative

  Call center customer representative.

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  Kent State University

  Aug 2015 - Aug 2017

  Graduate Student

  Studying public health, health policy and management.

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  Health Education Council

  Jun 2016 - Sept 2017

  Evaluating the wellness policy for one of the largest school districts in Sacramento collecting data using the WellSAT. Sacramento Youth Violence Prevention, ACEs research, trauma informed care.

  • Program Coordinator

    Jun 2017 - Sept 2017

  • MPH Intern

    Jun 2016 - Jun 2017
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  California Department of Public Health

  Mar 2018 - Dec 2022

  Coordinate and facilitate meetings that build consensus and collaboration with internaland external partners. Facilitate strategic planning and quality improvement meetings toassess the effectiveness of exercises as well as the associated materials.Develop timelines, ensure projects are completed in a timely manner, and provide statusupdates to management including any barriers or risks to completing the project on time.Independently oversee projects in an organized manner including planning, tracking,reporting, outreach, and exercise development and participation.Collect and analyze data through surveys and Salesforce to inform and evaluate whereCDPH needs to improve after an emergency activation.Perform duties to help monitor and evaluate exercise related activities and drills toprovide feedback, documents feedback and lessons learned as part of the process toupdate State policies and procedures.Develop, coordinate, and implement exercises within CDPH and with other programs anddepartments to test emergency preparedness plans, procedures, and policies, such as theStatewide Medical Health Exercise (SWMHE).02/2020-02/2022 Covid 19 reassignment:Analyzed data and prepared reports and presented them to management to advise ondeliverables from Medical and Health Coordination Center and the operations team.Managed a group of five analysts in person and work from home throughout the Covid-19 emergency activation during fast paced and stressful situations and processed over40,000 resource requests in Salesforce Public Health Operating System (PHOS).Worked with local stakeholders and other teams distributing PPE and MedicalCountermeasures (MCM) products through efficient communication and use of tools.Reviewed, analyzed and managed over 40,000 resource requests for PPE, staffing and testing supplies from counties and health care facilities during Covid 19 pandemic in Salesforce public health operating system. Show less Pharmacy clean room licensing SME. Evaluating and reviewing licensing projects for health care facilities for compliance to code and law. Managed implementation of new policies and procedures to comply with laws and regulations. Presented new policies and procedures to management and stakeholders throughout the state.Participated in policy development processes developing and documenting new policiesand procedures for the entire department and trained employees on new procedures.Maintained project oversight through time management and regular meetings.Consulted with Office of Legal Services on interpretation of new legislation to inform aproject creating new policies and procedures for the department.Analyzed data from licensing databases, external stakeholder applications, and internalreports and provided feedback based on findings.Conducted independent research to become a SME for pharmacy clean room licensingincluding statutes, data, and requirements and created policies for licensing.Planned and administered meetings with management, appropriate stakeholders,including coordinating agenda items and preparing items for review.Reviewed legislation and regulations and applied knowledge to licensing review forhospitals and healthcare entities.Independently prepared reports and presentations for review and approval frommanagement and prepared and issued letters and communications to hospitals. Show less

  • Center for Preparedness and Response - Emergency Exercise Analyst- AGPA

    Sept 2019 - Dec 2022

  • Center for Health Care Quality Hospital Licensing Analyst- SSA

    Mar 2018 - Sept 2019
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  California Department of Social Services

  Jan 2023 - Jan 2024

  Staff Services Manager I

  Community Care Licensing Division, Adult and Senior Care, Centralized Applications Bureau

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  California Department of Health Care Services

  Jan 2024 - now

  Training and Support Unit Chief

  Electronic Visit Verification program