Nicolette H.

Experience

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  City Year

  Aug 2015 - Jun 2016

  AmeriCorps- City Year Member

  Served as an Attendance, Behavior, Literacy, and Mathematics Interventionist for 3rd through 9th grade students. Coordinated and facilitated after school clubs and tutoring for over 100 students within Greater Philadelphia K-8 elementary schools. Surpassed 1700 community service hours within the 2015-2016 academic year.

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  Firstrust Bank

  Aug 2020 - now

  ● Prepares financial models, credit memorandums and has conceptual and practical knowledge of credit policies with the ability to apply them to a variety of situations.● Acts as a resource for colleagues with less experience and may lead projects with moderate resource requirements, risk and/or complexity.●Exercises adherence to internal portfolio/underwriting processes including timely and accurate data entry to centralized systems, as well as, maintaining high quality file documentation in apaperless environment. Show less ● Supports business line renewal process for existing unit relationships. Work with credit analyst on gathering appropriate financial information, background data to support renewal-underwriting process, including the legal documentation and closing process.● Monitors outstanding credit facilities to ensure complete conformity with financial covenants.● Supports Relationship Managers/Credit Analyst in the tracking and review of asset based lines● Ensures non-credit financial needs of the unit clients are met by partnering with other departments Show less I operate in the capacity of Universal Supervisor and Assistant Manager for 18 branches between PA, NJ, and MD. This includes handling bank and financial audit operations and leading and executing audits independently. I spearhead the day-to-day operations of each branch with managerial, audit and administrative functions, assist with the preparation of written reports for internal auditors and deliver recommendations based on findings.● Identify process improvements, contributing in the development of process workflows and discrepancy tracking.● Ensure adequate controls are in place, through providing an integrated risk and control framework to govern, assess, mitigate and manage financial and operational risk in Operations.● Implement appropriate internal controls, business processes, and internal management reporting and analysis to mitigate operational risk and fulfill regulatory reporting requirements. Show less ● Facilitate for sales goals with a range of 1.2 million annual business lending and 250,000 consumer annual lending to expand the customer base for retail, business, and specialized customers, Interviewing and verifying information and accuracy of loan application and closing documents.● Manage Banking database and become proficient in technologies, including basic/advanced level Salesforce support, Miser Desktop and InterAct, nCino, VeraPass, Branch Capture, TCR-Teller Cash Recycler and Dyna Cash.● Partner with department management to evaluate and make recommendations to update department workflow, processes, and procedure to improve efficiency.● Build effective cross-functional relationships with employees of various levels throughout the organization across the Human Resources, Corporate Administration, Account Services, Information Technology, Technical Support, Customer Lending, Underwriting, Customer Service, SBA Loans, and 19 Frontline Branch departments. Show less

  • Portfolio Manager

    Apr 2023 - now

  • Collateral Analyst- Asset Based Lending

    May 2022 - Mar 2023

  • Corporate Branch Supervisor

    Feb 2017 - May 2022

  • Assistant Manager & Universal Banker III

    Sept 2016 - May 2022

  • Assistant Corporate Trainer

    Aug 2020 - Mar 2021