Brock Willis

Brock Willis

Project Manager

Followers of Brock Willis589 followers
location of Brock WillisGreater Tampa Bay Area

Connect with Brock Willis to Send Message

Connect

Connect with Brock Willis to Send Message

Connect
  • Timeline

  • About me

    Vice President of ITSM Strategy at Strategix Consulting

  • Education

    • Oakland Community College

      -
      Associate of Science (A.S.) Criminal Justice/Law Enforcement Administration
    • ITIL Foundation - ITSM

      -
  • Experience

    • Matrix Computer Systems Inc

      Jan 1996 - Feb 1998
      Project Manager
    • Borders

      Feb 1998 - Apr 1999
      Supervisor - Store Systems Support Team
    • Equifax

      Apr 1999 - May 2001
      Manager Application Support/Project Management/Training
    • C3 Inc.

      May 2001 - Mar 2002
      NOC Design & Operations Consultant
    • Comerica Bank

      Mar 2002 - May 2006
      Manager Client Support Center
    • Chico's FAS, Inc.

      May 2006 - Nov 2011
      Manager Network Operations Center
    • Beall's, Inc.

      Nov 2011 - Jun 2020
      Director of Operations - Information Technology

      Network Operations Center | Enterprise Support Center | Corporate Desktop Support | Point-of-Sale Technology

    • Strategix Consulting

      Jun 2020 - now
      Vice President of ITSM Strategy
  • Licenses & Certifications

    • ITIL Foundation Certificate in IT Service Management

      Axelos
      May 2016
    • Certified Support Center Director

      Help Desk Institute
      Jul 2002
    • Certified Support Center Professional

      Help Desk Institute
      Jul 2002
    • Certified Support Center Manager

      Help Desk Institute
      Jul 2002