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Brock Willis

Brock Willis

Project Manager

Followers of Brock Willis589 followers
location of Brock WillisGreater Tampa Bay Area

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  • Timeline

  • About me

    Vice President of ITSM Strategy at Strategix Consulting

  • Education

    • Oakland Community College

      -
      Associate of Science (A.S.) Criminal Justice/Law Enforcement Administration

    • ITIL Foundation - ITSM

      -

  • Experience

    • Matrix Computer Systems Inc

      Jan 1996 - Feb 1998
      Project Manager

    • Borders

      Feb 1998 - Apr 1999
      Supervisor - Store Systems Support Team

    • Equifax

      Apr 1999 - May 2001
      Manager Application Support/Project Management/Training

    • C3 Inc.

      May 2001 - Mar 2002
      NOC Design & Operations Consultant

    • Comerica Bank

      Mar 2002 - May 2006
      Manager Client Support Center

    • Chico's FAS, Inc.

      May 2006 - Nov 2011
      Manager Network Operations Center

    • Beall's, Inc.

      Nov 2011 - Jun 2020
      Director of Operations - Information Technology

      Network Operations Center | Enterprise Support Center | Corporate Desktop Support | Point-of-Sale Technology

    • Strategix Consulting

      Jun 2020 - now
      Vice President of ITSM Strategy

  • Licenses & Certifications

    • ITIL Foundation Certificate in IT Service Management

      Axelos
      May 2016

    • Certified Support Center Director

      Help Desk Institute
      Jul 2002

    • Certified Support Center Professional

      Help Desk Institute
      Jul 2002

    • Certified Support Center Manager

      Help Desk Institute
      Jul 2002