Anne Hoolihan

Experience

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  Invisible Children

  Sept 2005 - Sept 2006

  Intern/West Coast Roadie

  Traveled to 50 cities in six states, Recruited volunteers, Fundraised, Screened the Invisible Children documentary for thousands, Coordinated event where 1,500 people slept outside in solidarity with Ugandans.

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  San Diego Grantmakers

  Jan 2007 - May 2007

  Intern to the Executive Director/Board

  Facilitated the grant making process and communicated with applicants and donors. Attended board meetings and met with other foundations and community groups as a GRACF representative. Designed newsletters and mailers, updated Integrated Foundation Management System (FIMS)

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  Grand Rapids Area Community Foundation

  May 2007 - Sept 2007

  Intern

  Facilitated grant making process, communicate with applicants and donors. Assist foundation staff.

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  United States House of Representatives

  Sept 2008 - Dec 2008

  Intern to Congressman James L. Oberstar (Minnesota)

  In the U.S. Congressman's office, I communicated to constituents via email, phone and in person, including answering their questions. Conducted media and legislation research, tracked bills and current issues. Attended congressional briefings. Led Capitol visits for constituents, including meet and greets and Capitol tours.

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  Minnesota Senate

  Jan 2009 - Apr 2009

  Intern for Senator Tom Saxhaug

  In the State Senator’s office, I organized committee hearings, conducted media research, and tracked bills and current issues.

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  AFS Intercultural Programs

  Apr 2009 - Aug 2016

  AFS Intercultural Programs is an international and non-profit organization providing intercultural learning and offering international exchange programs in over 65 countries around the world.As their Manager of Hosting Program Operations, I directed program strategy and development as well as areas including Partner Relations, Regulations & Compliance, Process Improvements, and Project Implementations. Select Highlights: • Achieved and exceeded key program and organizational goals yearly by assessing, developing, and implementing a new rubric to increase efficiency and quality of selection. o Tripled amount of student applications out to find host families than year prior over 2+ months.• Served as Technical Project Lead on database enhancements and rollout in areas including UX design, modules, database on tracking students and host families, improving processes, testing, implementation. • Recruited and developed a team of 10 including hosting operations, admissions and administrative staff and contract employees; Oversaw training, goal-setting, and creation of staff handbooks. • Initiated, mapped and implemented process improvements to increase organizational efficiency. o Managed full project lifecycle from development to launch of an online application process. o Designed and implemented new project system to track and automate key processes. o Developed and launched a data warehouse to manage internal and team wide communications, including to international partners. • Ensured volunteer teams and internal departments operated in accordance with company, Council on Standards for International Educational Travel (CSIET) and US State Department regulations. Show less As their Team Development Specialist of Kansas, I worked closely with 100+ volunteers in Kansas to gain in-depth understanding of their challenges, create program plans, implement key recruiting strategies, and cultivate relationships all across the state and national teams. Select Highlights:• Exceeded program hosting goals by at least 11%; Ranked in top five of all state team development specialists.• Created 3-year growth plans with volunteer leaders. Provided leadership to 40+ colleagues in other states; mentored new staff, wrote new policies, and led national trainings on hosting recruitment and processes.• Attended and engaged with community members and leaders at 3 annual state-wide events (conferences, college events, retreats) and 10+ non annual events; Met with state senators, public officials, school/district leadership, cultural leaders to establish relationships and grow programs. • Defined and monitored volunteer training benchmarks and implemented specific training to develop leaders and incorporate intercultural learning and methods. Show less As their Assistant Hosting Manager, I initiated the development of a new role as the first Assistant Manager to join the National Hosting team and oversee 1 of 3 regional hosting teams. Select Highlights:• Led projects to expand hosting capacity and educated host families, volunteers, staff on procedures.• Assessed and documented hosting program strengths and weaknesses, program quality and growth potential, while retaining regional hosting coordinator duties.• Audited and rewrote national recruitment processes and student distribution processes, encompassing data entry protocols and volunteer procedures, driving efficiency and facilitating recruitment goal attainment.• Recruited and trained a team of 8+ coordinators prior to a major staff reorganization and regional office closure. Show less

  • National Manager, Hosting Program Operations

    Jul 2013 - Aug 2016

  • Specialist, Team Development Heartland (Kansas)

    Nov 2012 - Jul 2013

  • Assistant Hosting Manager (Central United States)

    Mar 2012 - Dec 2012

  • Senior Hosting Coordinator

    Mar 2011 - Mar 2012

  • Regional Hosting Coordinator

    Aug 2009 - Mar 2011

  • Regional Hosting Assistant

    Apr 2009 - Aug 2009
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  100 Resilient Cities - Pioneered by the Rockefeller Foundation

  Jun 2017 - Aug 2019

  Global Program Manager, Data&Operations(Strategic Planning,Operational Design, Project Management)

  100 Resilient Cities - Pioneered by the Rockefeller Foundation is dedicated to helping cities around the world become more resilient to the physical, social and economic challenges that are a growing part of the 21st century. Engaged as first employee to hold new global position at 100 Resilient Cities (100RC), serving as a key member of a six-person cross-departmental cohort formed to mature the organization. Led strategic planning, development, and implementation of workflows and systems across offices in four continents. Developed global standards for decision making on program design, delivery and resource allocation, measuring and increasing impact, and budget. Directed cross-departmental initiatives to increase visibility and efficiency of 100RC’s work in 100 global cities. Served as a Salesforce Administrator and Project Manager for the organization. Core member of the planning team for 100RC's 2019 Urban Resilience Summit in Rotterdam. *The Foundation decided to move in a different direction and the organization and our entire staff was dissolved in August 2019. Show less

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  Open Society Foundations

  Aug 2020 - now

  Open Society Fellowship Program

  • Associate Director, Global Operations

    Feb 2024 - now

  • Office of Global Operations

    Dec 2022 - Feb 2024

  • Global Transformation Team

    May 2021 - Dec 2022

  • Program Operations Supervisor

    Aug 2020 - May 2021