Patrick Robinson

Experience

• 

  Contour Software, Inc.

  Jan 1999 - Sept 1999

  Senior Technical Support Technician

  Provide technical support of home loan financing software products to customers via telephone and e-mail while maintaining excellent customer service. Perform quality assurance tests on new updates and patches. Provide training to fellow technicians. Author of the IKnow knowledgebase. Product manager for The Loan Tracker software.

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  Sam's Club

  Feb 2000 - Aug 2005

  Merchandiser/Inventory Auditor

  Maintain stock levels on sales floor and arranging store displays. Clear receiving dock of inbound freight by storing in racking. Lowering freight from racking for fellow merchandisers. Help train new associates to perform merchandising tasks while following proper safety procedures. As an inventory auditor,I performed daily cycle counts to identify areas of possible shrinkage.

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  Pacific Housing Diversified

  Aug 2005 - Feb 2006

  Construction Laborer

  General labor including fire-caulking, trash removal and cleanup.

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  Aerotek

  Jul 2006 - Mar 2008

  Freight Handler

  Loading, unloading, and moving freight between delivery and storage areas as instructed. Scanning or documenting freight, as well as marking items with identifying information. Moving freight manually or with specialized machinery, such as forklifts, and pallet jacks. Preventing damage to transported freight by using protective devices such as padding and straps. Performing prescribed safety checks on freight handling equipment and adhering to safety regulations.

• 

  CEVA Logistics

  Mar 2008 - Jul 2020

  Logistics Project Lead

  Oversee the activities of shipping, receiving, and warehouse personnel. Develop and maintain schedules, and set department goals based on company expectations. Enter and update departmental records and data into database and tracking system. Audit outbound/inbound shipments for accuracy. Provide on-going training and coaching to other staff members. Other responsibilities include, forklift operator, freight handling and safety team member.

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  Pacific Coast Companies Inc

  Oct 2021 - now

  Technical Support Specialist I