Erin Weber

Experience

• 

  Campus Greek & Embroidery Shop

  Oct 2014 - May 2017

  Shift Manager

  -Crafted the messaging of sales promotions and developed marketing content for social media platforms.-Researched market trends in order to sell up-to-date products.-Specialized in designing merchandise with customers and provided a hospitable experience.

• 

  Florida Power & Light Company

  May 2016 - Aug 2016

  IT Business Analyst Intern

  -Created and managed a weekly status report and updated my team on major milestones for a pilot web application.-Met with developers on a weekly basis to discuss requirements and review progress of pilot web application.-Performed Quality and Assurance Testing on multiple web applications and documented defects.

• 

  Zipcar

  Aug 2016 - Nov 2016

  Brand Ambassador

  -Developed brand awareness through 40 peer-to-peer conversations each week.-Participated in on and off campus events or promotional opportunities to build brand affinity.-Utilized social media to display Zipcar knowledge of services, promote contests, and publicize program-related events.

• 

  UKG

  Jun 2017 - now

  -Defined and documented stories and conditions of acceptance criteria using other stakeholders inputs including product managers, internal business users, customers, UX designers, and software engineers.-Assisted in customer support, internal customers, and engineering in troubleshooting product feature escalations.-Worked with Delivery Managers to coordinate all the components of the product including documentation, training material, and customer communications. - Developed project plans to identify and document major milestones that were monitored and controlled throughout a project's life span.-Prepared the organization for product launch by facilitating meetings, tracking action items, and ensuring team deliverables would be completed in order for a successful product go-live. - Supported Project Managers with creating, tracking, and maintaining all project artifacts such as; issues logs, action items, roadmaps, and project plans.- Obtained an understanding of risk management and assisted Project Managers in identification, impacts, and mitigation for each project assigned. - Monitored project dependencies across the organization.

  • Senior Product Manager

    Sept 2024 - now

  • Senior Product Owner

    Dec 2020 - Sept 2024

  • Product Owner

    Jan 2019 - Dec 2020

  • Associate Project Manager

    Aug 2017 - Dec 2018

  • Project Coordinator Intern

    Jun 2017 - Aug 2017