Melissa Lavis MSN, RN, CNML

Melissa Lavis MSN, RN, CNML

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  • Timeline

  • About me

    Nurse Manager Inpatient Psychiatry & Transformational Recovery Center at Boise VA Medical Center

  • Education

    • The University of Texas at Arlington

      2013 - 2014
      Bachelor's Degree Nursing Magma Cum Laude

      Sigma Theta Tau nursing honor Society.

    • Western Governors University

      2015 - 2017
      Master’s Degree Nursing Leadership and Management

      Graduated March 2017

    • Santa Ana College

      2010 - 2012
      Associate's Degree Registered Nursing/Registered Nurse
    • California State University, Long Beach

      1998 - 2004
      Bachelor of Arts Psychology
  • Experience

    • West Valley Medical Center

      Aug 2013 - Jun 2019

      • Contributed to maintaining West Valley’s #1 rank out of 170+ hospitals on the HCA Clinical Scorecard.• Managed a successful Joint Commission Intracycle Monitoring survey and helped to create action plans to ensure regulatory compliance.• Prepared and assisted in survey related activities during West Valley’s Joint Commission and Centers for Medicare and Medicaid surveys.• Implemented and managed a survey tracer schedule throughout the hospital.• Participated in and supported staff through various serious event analysis (SEA) reviews.• Reviewed, tracked, and trended all facility incident reports to establish action plans toward ensuring patient safety.• Ensured goals were met to enhance patient safety through the HCA Clinical Safety Improvement Program (CSIP).• Provided extensive mortality reviews, implemented a mortality review team for selected cases, and initiated process changes based on review outcomes.• Investigated and responded to patient quality of care concerns to bring about resolution to our patients as the patient advocate.• Analyzed and ensured core measure and clinical excellence initiative compliance.• Investigated data to reverse key core measure fall-outs.• Served as the hospital sepsis coordinator, providing support and education to both physicians and nursing staff, and utilizing evidence-based practice initiatives to improve patient outcomes. • Provided nursing support for the documentation of restraints and reviewed all episodes for quality of patient care.• Served as a QualityNet administrator, ensuring reporting deadlines were met.• Provided education during new hire orientation of currently tracked core measures and participated in providing core measure education during unit staff meetings and skills fairs.• Managed agendas/minutes for our weekly facility PQEST meeting and daily facility huddles.Nominated for West Valley's Boost Award- March 2017 and March 2019. Show less *Registered Nurse working on a busy Ortho/Spine floor, in addition to occasionally floating to Med/Surg, ICU, and Behavioral Health Units.*Chairperson of West Valley's Clinical Practice Council (2014- June 2016). *Preceptor for nursing students, as well as providing orientation to new hires on the Ortho/Spine Unit at West Valley Medical Center (August 2014- June 2016).*Mentor/Preceptor for the Iowa Online Nurse Residency Program (9/2015-9/2016).*E-meditech super-user at WVMC (Sept. 2015- March 2016).*Nominated for West Valley's Excellence in Nursing award (May 2016) Show less

      • Quality and Accreditation Coordinator/ Patient Advocate

        Jun 2016 - Jun 2019
      • BSN, RN

        Aug 2013 - Jun 2016
    • U.S. Department of Veterans Affairs

      Jun 2019 - now

      Lean Yellow Belt Certified 2024 Clinical Excellence Award nominee- RN in expanded role 2024 LEAD program mentor2023 EDGE program mentorCNML Certified 2023 VISN 20 LDI GraduateEmployee of the Month Committee PMDB Trainer2023 LEAD Graduate US Teams Shared Governance Pilot creatorEmployee of the Month and Chai Care Award recipient.Policy, Practice, and Procedure CommitteeCo-chair Restraint & Seclusion CommitteeCo-chair Clinical Alarms CommitteeCerner Super-UserFit TesterBarcode Scan CommitteeDepartment SchedulerDemps Member Show less

      • Nurse Manager Inpatient Psychiatry & Tranformational Recovery Center

        Sept 2024 - now
      • Assistant Nurse Manager

        Sept 2021 - Sept 2024
      • Registered Nurse

        Jun 2019 - Sept 2021
    • Boise State University

      Aug 2020 - Aug 2023
      Adjunct Faculty PRN
  • Licenses & Certifications

    • Advanced Cardiac Life Support (ACLS)

      Boise VAMC
      Dec 2023
    • BLS

      Boise VAMC
      Aug 2023
    • RN

      Idaho BON
      Oct 2013
    • Lean Yellow Belt Certification

      U.S. Department of Veterans Affairs
      Jun 2024
    • Certified Nurse Manager and Leader (CNML)

      American Organization for Nursing Leadership
      May 2023
  • Honors & Awards

    • Awarded to Melissa Lavis MSN, RN, CNML
      VISN 20 Quality Key Contributor Award VISN 20 Chief of Quality & Patient Safety Officer Jul 2024 Developed and implemented a Shared Governance model at the Boise VA which has gone hospital-wide.
    • Awarded to Melissa Lavis MSN, RN, CNML
      Chai Care Award VA C20 Oct 2022 I CARE + COVID-19 Hero Award for Innovation
    • Awarded to Melissa Lavis MSN, RN, CNML
      Employee of the Month Boise VA Aug 2022 Awarded for fulfilling the VA's core values in the care of our Veterans, their families, caregivers, and survivors.Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.Advocacy: Be truly… Show more Awarded for fulfilling the VA's core values in the care of our Veterans, their families, caregivers, and survivors.Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them. Show less
    • Awarded to Melissa Lavis MSN, RN, CNML
      Capstone Excellence Award Western Governors University Mar 2017 To celebrate student excellence in the completion of this important endeavor Western Governors University (WGU) grants “Capstone Excellence Awards.” This program serves to honor the achievements of WGU students while promoting a standard to which current students can aspire. On an on-going basis, Capstone Evaluators, Capstone Facilitators, and/or Course Mentors nominate deserving individuals with whom they have worked on the capstone. The finalists’ work is then reviewed and selected by the… Show more To celebrate student excellence in the completion of this important endeavor Western Governors University (WGU) grants “Capstone Excellence Awards.” This program serves to honor the achievements of WGU students while promoting a standard to which current students can aspire. On an on-going basis, Capstone Evaluators, Capstone Facilitators, and/or Course Mentors nominate deserving individuals with whom they have worked on the capstone. The finalists’ work is then reviewed and selected by the Evaluation Capstone Supervisor and Evaluation Manager in each College. Show less
    • Awarded to Melissa Lavis MSN, RN, CNML
      Beyond the WAWV award West Valley Medical Center Jul 2016 At West Valley, nothing beats receiving a WAWV - it's an acknowledgement that you went above and beyond. Once a month, we select the best of the best and honor them with our Beyond the WAWV Award. Thanks to all our winners for their dedication to providing quality patient care and an exceptional work environment!
    • Awarded to Melissa Lavis MSN, RN, CNML
      MVP Performance Award West Valley Medical Center Mar 2016 Recognizes a staff-level individual who builds and promotes employee engagement in their area. This individual can come from any area. This award recognizes an individual who promotes teamwork, open communication, and collaboration; thereby raising the engagement of their entire department.
    • Awarded to Melissa Lavis MSN, RN, CNML
      The Daisy Award West Valley Medical Center Dec 2015 The Daisy Foundation, in memory of Patrick Barnes.The DAISY Award For Extraordinary Nurses (The DAISY Award) - to honor the super-human work nurses do for patients and families every day.Profile: https://www.daisyfoundation.org/daisy-award/honorees/melissa-lavis
    • Awarded to Melissa Lavis MSN, RN, CNML
      Magma Cum Laude University of Texas at Arlington May 2014