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Marcela Michelfeitova

Marcela Michelfeitova

Head of Department

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location of Marcela MichelfeitovaCzechia

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  • Timeline

  • About me

    We cannot direct the wind. But we can adjust the sails :-)

  • Education

    • Masarykova universita Brno/ Přírodovědecká fakulta/Matematika

      -
      VŠ Matematika (Teorie systémů, Algebra) RNDr., červený diplom :-)

  • Experience

    • FUTURE Engineering s.r.o.

      Jan 1996 - Dec 1999
      Head of Department

      Head of Department/ Project management/ business activitiesERP Implementation & customization projects, SW development projects (NAVISION, MIS/BI), Application development projectsHospital Brno, EMCO (food industry), EuroAuto(Citroen), MATE (industry), LEKY Sadská (drugs production), Romika (footwear production), Varmuža (food industry)

    • PRAGODATA a.s.

      Jan 2000 - Apr 2001
      Project Manager

      Project managementBusiness activities, sales supportERP Implementation projects, customization, SW development projects (NAVISION, MIS/BI), Application development projectsFincom (IT), YIAMA (IT), OMEGA (transport), Stavospol (building industry)

    • T-Systems Czech Republic a.s.

      May 2001 - May 2013

      Project Manager & Customer Business Manager & Senior Service ManagerAccount T-MOBILE Czech Republic a. s. Project management (PM) & Customer business management (CBM) & Service management (SEM)Print services project management, Billing Printing project management, Implementation projects management, Implementation and Service contracts (PM, CBM, SEM): Prime contractor/ integrator: T-Systems Czech, Subcontractors: Česká pošta (Czech Post), 2006-2010 T-Systems DDM Germany, 2010-2013 Cromwell Slovakia,)Business activities, presales, sales support Contracts negotiation (customer and subcontractors)Service support (coordination, customer and subcontractors), SLA supervisionChange & Incident & Problem mgmt..Controlling supervision on the contracts/services Outsourcing services, Benchmark 2007Service Catalogue – Global/Local (Citop project T-Systems 2009) Show less Project Manager & Customer Business Manager & Service ManagerSKANSKA a.s. (building industry) ERP implementation projects (SAP R/3, CRM, BW/BI, DM, customization)Application development projects mySAP reimplementation projects (in cooperation with SAP ČR, 2005)Service management (outsourcing), Operation management (SW systems, ERP system, applications, communication)Controlling supervision on the contracts/services Business activities, contracts preparing, negotiationBENZINA a.s. (petrol industry, Petrol stations + Headquarters, part of UNIPETROL) ERP implementation projects (SAP R3, BW/BI, CRM)Application development projects Service management (outsourcing), Operation management (SW systems, ERP system, HW&systems, communication)Controlling supervision on the contracts/services Business activities, contracts preparing, negotiationTÜV UVMV s.r.o.Project management, Outsourcing services managementSAP implementation projectBusiness activities, contracts preparing & negotiation Show less

      • Senior Service Manager & Project Manager

        Jan 2006 - May 2013

      • Service Manager, Project Manager

        May 2001 - Dec 2005

    • PIKE ELECTRONIC s.r.o

      Jan 2013 - Jan 2014
      Project Manager

      Project Manager, Presales

    • EmbedIT/ Home Credit International a.s.

      Jan 2014 - Mar 2015
      Key Account Manager/ Project Manager

      Key Account Manager/ Project ManagerAccount Air Bank a.s.Project Management (Internal IT proj.), Service Delivery Management (Operation)

    • IBM GSDC Czech Republic, IBM Client Innovation Centre Brno

      Apr 2016 - now
      Project Manager/ Advisory certified PM

      Deutsche Bank account, VIG-RE

  • Licenses & Certifications

    • Certified IS/IT project manager

      Institute for International Research (IIR)
      Sept 2002

    • Application Management and Modernization

      T-Systems
      Oct 2012

    • Information Security and Privacy/ Informationssicherheit und Datenschutz

      Deutsche Telekom AG
      Dec 2012

    • Financial Management for managers/ Finanční řízení pro manažery neekonomy

      Gradua-CEGOS, s.r.o.
      Jun 2008