
Keabetsoe Ngcobo

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About me
“When opportunity presents itself, don't be afraid to go after it.”
Education

Queens high School
2006 - 2010High School matric 12Activities and Societies: Hockey player from Grade 10-11

University of South Africa/Universiteit van Suid-Afrika
2013 -National Diploma Public relations Management
Moonstone Business School of Excellence
-RE5 Insurance
Experience

Aegis Global
Sept 2013 - Feb 2018• Demonstrating success as a top performer with a strong work ethic to succeed. • Clearly articulating a value proposition and negotiating terms to meet customer needs. • Quickly developing a rapport with clients over the phone and strategically overcoming objections 2 • Delivering on monthly production goals; maintaining/exceeding established key metrics and standards of performance. • Maintaining in-depth product knowledge to expertly explain insurance policy features and benefits. • Inquiring about medical history and accurately capturing the customer’s response in order to generate an accurate quote. • Managing multiple priorities in a fast-paced environment and acting with limited supervision. • Ensuring compliance with all company policies and industry regulationsTravel Insurance, underwriting risk for Standard Bank, Diners Club , Nedbank and American Express Clients Show less Collecting outstanding debts from clients and achieving a collection target and a positive cash flowMaintain debtors book to ensure that the debt status is accurate and latestOffer customer service, inbound and outbound Adhere to customer policies and procedures Maintain security and confidentiality of company and consumersAssist the company to take legal action against debtors by providing necessary information Contact debtors and implement repayment schedules&termsHandle queries and objections. Show less
Travel Sales Consultant For AIG
Mar 2014 - Feb 2018Debt Collector(TS Legal Services)
Sept 2013 - Mar 2014

Bryte Insurance Company Limited
Mar 2018 - Dec 2020Travel Sales Consultant• Selling travel insurance to Absa clients who have purchased airline tickets with their credit card. • Promoting insurance packages and marketing Absa new services. • Dealing with customer queries and complaints. • Providing advice about visas or passports. • Recruiting, training and supervising staff. • Maintaining statistical and financial records. • Planning and selling transportations, accommodations, insurance and other travel services. • Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations. • Providing relevant information, brochures and publications (guides, local customs, maps, regulations and events) to travellers. • Booking transportation, making hotel reservations and collecting payment/fees • Using promotional techniques and preparing promotional materials to sell itinerary tour packages. • Dealing with occurring travel problems, complaints or refunds. • Attending travel seminars to keep updated with tourism trends. • Entering data into our software and maintaining client files. • Networking with tour operators. • Maintaining statistical and financial records. • Meeting profit and sales targets. Show less

Old Mutual South Africa
Aug 2021 - Mar 2022Financial AdvisorProvide clients with specialist advice on how to manage their money. The role involves researching the marketplace and recommending the most appropriate products and services available, ensuring that clients are aware of products that best meet their needs, and then securing a sale. Specialize in particular products, depending on their clients, such as selling pension schemes to individuals or offering pension or investment advice to private clients. Others are generalists, offering advice to clients in all of these areas, as well as saving plans and insurance. Show less

IMas Insurance Brokers
Apr 2022 - Jul 2023Sales Underwriting consultant( risk advisor)Building relationships with clients.Negotiating deals with clients.Closing deals.Analyzing data and market trends.Processing sales transactions.Demonstrating a solid understanding of the company's products or services.Networking to attract potential clients.Underwriting the client based on their insurace needs eg . Building , home contents and motorWorking for a brokerage , for various underwriters like santam, Old Mutual , Hollard, king price, miWay,new National,Absa, SAU(SA underwriters) etc Show less

PPS
Aug 2023 - nowSales Specialist
Licenses & Certifications

R E 5
MoonstoneJul 2017
Short Term Insurance NQF 5
OctomateSept 2020- View certificate

Be a great Team Player
Iemas Insurance Brokers - View certificate

Making a Complex Sale
Iemas Insurance Brokers - View certificate

Remote Working
Iemas Insurance BrokersMay 2022 - View certificate

Class of Business – Short-Term Insurance: Personal Lines (CPD 2021_22)
Iemas Insurance Brokers 
Class of Business
Moonstone Business School of Excellence
Languages
- enEnglish
- soSotho
- zuZulu
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