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Cher Boon Chia

Cher boon chia

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location of Cher Boon ChiaSingapore, Singapore
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  • Timeline

  • About me

    Senior Manager at Singapore Management University

  • Education

    • Ang mo kio north primary school

      -

      Attained 4 PSLE subject passesAttained As in all subjectsAchieved Best in Cohort, Primary 3 for Science

    • Mayflower secondary school

      -

      Attained 6 O Levels passesAttained As in English and GeographyAchieved Best in Cohort, Secondary 1 for LiteratureAchieved Sixth in National Dance Competition- DancesWorks!

    • Nanyang polytechnic

      -
      Diploma business management

    • Singapore university of social sciences (suss)

      -
      Bachelor of arts - ba communication studies and english language

  • Experience

    • Kaplan learning institute

      Jan 2010 - Dec 2011
      Account manager- corporate

    • Psb academy

      Jan 2011 - Jan 2013
      Senior executive

    • Zovac pte ltd

      Jan 2013 - Jan 2014
      Business development & marketing am

    • National university of singapore

      Mar 2014 - Dec 2017
      Operations manager

      Main FunctionOperations Manager in Student Service Centre performing major key roles (Budget Planning, Manpower, Training, SOPs, Service Quality Control, PDPA) in a Call Centre and Service Frontline environment.

    • Singapore management university

      Dec 2017 - now

      Main FunctionsSetup and manage SMU’s Student Services Hub.Responsible for centre’s SOPs, manpower planning, service quality control, online content management, training, personal data protection, workplace safety and health and all centre management related aspects.

      • Senior Manager

        Dec 2017 - now

      • Senior Manager

        Dec 2017 - now

  • Licenses & Certifications