Experience

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  Grupo calipso s.a.

  Jun 2004 - Mar 2005

  External consultant

  Responsible for the modeling, customization and implementation of CALIPSO ERP software in external clients.

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  Inet

  Mar 2005 - Aug 2005

  Hardware and software support

  Hardware and Software support on windows environment. Final users onsite support

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  Schlumberger

  Aug 2005 - May 2020

  • Remote technical support for Repsol-YPF, supporting users in more than 20 locations, 8 different countries and different languages. Working in a centralized solution centre, providing both technical and functional support with a more than 40 people team• Experience in server administration, especially in Linux environments. Also worked with Solaris, AIX and Windows Server experience.• Experience installing, supporting and maintaining geoscience application of the main companies in the industry like Schlumberger, Landmark, Paradigm, CGG, Beicip among other in client/server environment performing massive deployments for more than 200 users at a time.• Experience with storage management and restoring tools ( LVM, Veritas, Tivolli )• Databases Oracle, SQL Server basic experience, MySQL advanced.• Experience working with ITIL and LEAN models.• Development skills, especially in web environments (PHP + MySQL). Experience working with development frameworks MVC oriented. Show less

  • Production Operation Engineer

    Apr 2019 - May 2020

  • Frontend Web Developer

    Oct 2018 - Mar 2019

  • Petrotechnical Engineer - Sysadmin & Application Support

    Aug 2005 - Sept 2018
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  Universidad tecnológica nacional

  Jan 2006 - Nov 2012

  Teacher assistant
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  Lenovo

  Jul 2020 - now

  Managed service engineer

  Manage Service is a global centralized service to monitor and manage hardware and software (primaly Linux OS, BWA and SAP HANA) over Lenovo infrastructure at customer siteMain activities• Involve in daily incident management and resolve the day to day problem raised by the users and incidents which are logged by Event monitoring system.• Monitoring performance of server using tools such as sar, top, free, fdisk, ping, ssh, traceroute etc.• Perform administrative task between customer and third party support to coordinate hardware replacements worlwide• Resolve technical issues for business partners in a timely manner and communicate solutions to clients.• Perform triage with vendors such as SAP, IBM\Lenovo Hardware and Software Support, SUSE and Red Hat to resolve complex issues.• Perform system health checks in order to provide customer software and hardware update recommendations• Develope resolution plans for technical issues and provided clients with root cause analysis for high severity outages.• Experience with disaster recovery, failover and failback procedures• Record and document customer issues and resolutions in case management systems.• Create custom scripts to monitor OS utilization, disk usage, quota limits, HANA System Replication and Linux High Availability for GroundWork/Nagios Monitoring Tool.• Monitoring of High Performance Computing (HPC) software, hardware, node usage and other cluster-related tasks. HPC over +7000 nodes Show less