Experience

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  Kahlur adventures india (केहलूर एडवेंचर)

  Jul 2021 - Jun 2022

  Data operator

  •Data processing tools, especially MS Excel and other applications, ensure the data's accuracy.•Handling all bookings and business operations-related work•Preparing participant reports, operational calendar, sending compiling skill questionnaire•Handling inquiries from agents, Discussing with team members

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  Learn with leaders

  Sept 2021 - Jun 2022

  Data research analyst

  • Researching and collecting data on schools, universities, student agencies, and other organizations.• Collect personalized Emails, LinkedIn accounts, and other contact details of Individuals.• Analyzing data to brainstorm effective marketing strategies for different countries.• Validate data, perform data formatting, manipulation, data clean-up.• Handle unique requests from a range of data stakeholders• Complete the tasks assigned within the stipulated timelines• Perform root-cause analysis when data issues are identified.• Create presentations and reports based on recommendations and findings. Show less

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  Bikat adventures

  Jun 2022 - Apr 2023

  Customer support executive

  • Handling all pre and post-booking queries & post trek feedback from national & international customers. • Handling operations and logistics. • The key link between the customers, the ground staff, operations, vendors & finance. • Disseminating correct & timely information to the Operations team.• Attending guests' refund calls, getting their refunds done in time, and replying to their emails.• Using Microsoft Office tools to track customers, creating data on Mail Chimp, and sending details to those who booked upcoming treks with us Show less

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  Easemytrip.com

  Aug 2023 - Sept 2023

  Executive – hotels (operations)

  • Worked on Goa Market• Talking to hoteliers about contracting• Understanding of the competitors' pricing• Maintaining the relationship with the hoteliers

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  Vistara - tata sia airlines ltd.

  Nov 2023 - now

  Travel desk executive-facility management & support services at vistara

  • Accurately securing reservations for Vistara captain & crews including, but not limited to, air, hotel, and ground transportation in accordance with company supplier contract requirements and internal policies.• Execute, direct, coordinate, and manage all travel matters within the organization, including, managing budget, Invoice checking and processing, MIS, and other reports• Manage Hotel vendor agreements and timely renewals• Manage complete operations of the travel desk (International/domestic)• Responsible for managing the end-to-end Travel arrangements (domestic and International)• Travel MIS with cost analysis• Visa processing via agents, and Hotel Bookings• Air Ticketing with Other airlines• Negotiations with Hotels, and onboarding of new hotels for services• Generate and keep a record of travel reports Show less