Experience

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  Infosystems

  Jun 1999 - now

  Business manager, hr shared services–

  • Maintain effective relationships with vendors.• Worked with the owner to establish a presence in the local market using bare bones budget.• Directed business towards an understanding of its market through defining its identity.• Reduced operating costs upon arrival to improve process efficiency.• Led business to exceed sales over previous year.• Initiated real time training and core standards.• Monitored industry trends and activities and developed dynamic outreach and engagement solutions to augment market presence, product reach and improve website design and usability• Planned and scheduled meetings, responded to various inquiries both external & internal, managed communications via e-mail, phone calls etc;• Organized and accurately maintained filing system of confidential information.• Reviewed and analyzed reports on periodic expenditures.• Daily utilization of Windows, Microsoft Office.• Improved current processes, updated office policies, handled routine office operations, and resolved problems• Analyzed problems, formulated options, and presented solutions offering win-win outcomes. Show less

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  Computerlink

  Mar 2007 - Apr 2014

  Account manager

  Serves as the primary point of contact between the customer and the company. Provide customer support, technical support, planning and optimization for the accounts, as well as developing a relationship with the customer. To find a complete solution for your Technology related needs.

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  Island computer components

  Mar 2016 - now

  Account manager

  Building daily quotes • Identifying and making contact with new prospective clients. • Arranging meetings with prospective clients. • Promoting the image of the company as a leader in technology services. • Meeting clients at their offices, identifying their requirements and then proposing solutions. • Highlighting the benefits of the company’s products and services. • Answering any technical IT questions that clients may have and providing them the solutions to there IT needs with our products. • Coming up with new strategies to increase sales. • Following the sales process from start through to close. • Developing sales within both existing and new business accounts. • Once a sale has been made then advising clients on IT implementation and training. • Arranging for after / post sale support to clients. • Writing proposals for prospective clients. • Chasing up leads with follow up phone calls. • Cold calling for new business. • Giving sales presentations to customers. • Taking steps to grow the base of referral sources.• In charge of writing and designing sales and marketing literature.• Raising brand awareness through client engagement. • Planning, developing, and implementing field sales action plans. • Gathering marketplace information on the pricing, new products, delivery schedules and merchandising techniques of competitors. Show less