Experience

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  Pathmark

  May 2000 - Apr 2008

  • Assistant Store Manager

    Feb 2003 - Apr 2008

  • Customer Service Manager

    May 2000 - Feb 2003
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  Pathmark stores, inc.

  Apr 2008 - Oct 2013

  General store manager
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  Weis markets

  Oct 2013 - Feb 2014

  Center store specialist

  Over this course of employment, I efficiently managed grocery, frozen foods, dairy, general goods, health / beauty, and beer sections, as well as sales, marketing, planning, forecasting, cost management, operations / maintenance, and customer support. I ensured excellent conformance with company's policies and standards, while developing a plan in line with company's v and weaknesses.Basic Contributions: ● Boosted yearly sales of $168M by implementing and auditing sales plans in 14 stores.● Minimized shrinkage through effective planning of district operations.● Generated repeat business by cultivating and maintaining relationships with customers.● Optimized top-line revenue with an emphasis on bottom-line advancement.● Supported two district managers in administering 26 stores.● Trained store management teams for enhancing performance and productivity. Show less

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  Rite aid

  Feb 2014 - Jan 2022

  During this tenure, I spearheaded several aspects of the company, including strategy initiatives, contacts, and marketing efforts. I improved customer and associate experience by tracking customer satisfaction and comments and promoting constant service development. I implemented sales and business strategies to increase sales, grow the company, improve profit, and identify new possibilities. I managed highest sales budget in order to minimize costs and ensure timely completion of tasks on time.Major Achievements: ● Saved $140k by improving front end inventory level FY'20.● Amplified 1.89% sales from previous year and exceeded sales plan by 2.39%.● Headed division's highest-performing region in revenue, widest area with half located in Philadelphia's downtown and other in suburbs.● Achieved $76M in total district revenue for FY'20 by through exceptional performance.● Supervised all store closure procedures for division.● Successfully met and surpassed sales targets within highly competitive market.● Served as regional expert for closing store processes, as well as trainer for MDP, Cornerstone of Leadership, Rite Aid Experience, and Lunch and Learn.● Expanded customer base and profit lines by cultivating strong relationships with customers. Show less

  • Regional Retail Leader

    Feb 2020 - Jan 2022

  • District Leader, Pharmacy and Retail Operations

    Mar 2018 - Feb 2020

  • District Manager

    Feb 2014 - Feb 2018
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  Lyft

  Jan 2022 - Mar 2023

  Regional director

  In this job role, I oversee key winning partnerships, prioritize requirements, and facilitate senior leadership to create effective solutions. I develop and recommend novel product and process solutions to customers, as well as identify most significant market-specific challenges. I create bridges between teams and enable collaboration across internal and external organizations in order to remove roadblocks and accomplish specified objectives. I keep a thorough grasp of the company's products, key business drivers, consumers, and competitive environment.Prominent Accomplishments: ● Directed company's largest fleet vehicles in Express Drive division with over 2200 vehicles.● Spearheaded four car service centers (half of company) through divestiture until deal completion for last three months.● Led four lines of business, including driver service, fast drive rental cars, vehicle repair facilities, and mobile vehicle service across Mid-Atlantic market, covering PA, DE, MD, VA, WV, and Cleveland, OH. Show less

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  Extra space storage

  Dec 2023 - now

  District manager