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Yuven Naidoo

Yuven naidoo

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location of Yuven NaidooCity of Cape Town, Western Cape, South Africa
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  • Timeline

  • About me

    I.T Engineer at Morton & Partners

  • Education

    • Covenant college

      2007 - 2015
      National senior certificate matric

    • Sacap (the south african college of applied psychology)

      2016 - 2019
      Bachelor's degree applied social science

  • Experience

    • African compass trading

      Jan 2016 - Jul 2017
      Administrative officer

      Led all administration tasks Planning and coordinating financial and sales tasks Inbound and outbound customer interactions Troubleshooting Sales

    • Spark schools

      Jul 2017 - May 2018
      Customer experience expert

      Campaign Management Customer Experience Operations Support Service Recovery Telephony Management Relationship Management Administration Internal Audits Quality Assurance

    • Internet solutions

      Jun 2018 - Sept 2020
      It engineer

      The purpose of the role is that I am responsible for all management and co-ordination of the networking and vendor support who facilitate incidents in such a manner that all services delivered to our clients, meet and exceed the service level agreements.As an incident resolution engineer it was my responsibility to manage the process to restore normal service operations as quickly as possible, to minimize the impact on business operations, collaboration with vendors and internal teams, ensure continuous service up-time and availability, and participate in addressing customer issue resolution. Show less

    • Woven

      Oct 2020 - Oct 2022
      Information technology support specialist

      IT Support

    • Morton & partners radiologists

      Oct 2022 - now
      Information technology engineer

  • Licenses & Certifications