Experience

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  Prince sultan university

  Sept 2018 - Aug 2019

  System engineer trainee (e4e program)

  Intern | Wipro Limited (Associate with Prince Sultan University PSU - Microsoft) - Riyadh• 2 Month for PMP course (40 credit Hours).• Learn and train about five Microsoft technology:➢ Windows Server 2016 (How to install and configure it, Manage Active Directory,Group Policy and Domain, High-Availability, Hyper-V)➢ Office 365 (Mange Identity and subscription)➢ Exchange Server 2016 (How to install Mail Server and configure it, and reducedata loss, and improve data security.)➢ Microsoft Azure (Mange Identity and subscription, how to create Virtual Machine,Storage and network).➢ Microsoft SQL Server (How to make backup and recovery for Database, make ithigh availability). Show less

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  Toyou | تويو

  Dec 2019 - Dec 2023

  • Working on Active Directory, Windows Server and group policy.• Supporting Datacenter room (Switch, Server, Access Point, Network).• Experience in CCTV security cameras systems administration.• Develop operating, installation, and upgrade procedures for communication systems, hardware, network, security, storage, and software.• ERP System.• Solving technical support in the ticketing system.• Remote or in person Troubleshooting. • Supervising IT Team in Eastern Province region.• Handling company custodies for the employees.• Operating daily tasks (Training delivery, Organizing team schedule).• Responsible for hiring IT Staff in EP.• Responsible for providing hardware products, coordinating with contractors/vendors to acquire quotations, and conduct effective negotiations to lower contract prices.• Managed Network in the office.

  • IT Support Team Lead

    Jun 2021 - Dec 2023

  • Assistant It Manager

    Dec 2019 - Jun 2021
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  Suzuki i najeeb auto | نجيب أوتو

  Nov 2023 - now

  It help desk manager

  • ITSM & ITAM Specialist.• Admin in Office 365 Admin Center.• Responsible for the workflow of the help desk ticketing system - invGate.• Working on SAP ERP - as a trainer & support for multiple department.• Working on Directory Services of SCIM (Provisioning) - Mapping.