Experience

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  Capra optical, inc.

  Jan 1994 - Jan 1998

  Administrator

  Provided administrative support for president, vice-president, and sales peopleResponded promptly and effectively to customer shipping requests, return requests, and complaintsProcessed and expedited customer ordersCreated, updated, and maintained database for inventory and all office equipmentGenerated high volume of quotations and literature mailingsArranged service appointments for technicians to customer sitesCoordinated merchandise shipments via commercial carrierDeveloped database identifying and associating OEM customer part information and assumed sole responsibility for tracking OEM account (repairs and orders) to ensure prompt delivery of goods and continued customer satisfaction Show less

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  Century - tywood corporation

  Mar 1999 - Sept 2012

  Inside sales/customer service

  Multi-tasking Inside Sales/Customer Service Representative with responsibilities in order entry, inventory control and maintenance, customer kanban maintenance and review, online marketing projects, Government business acquisition, and more.Provide administrative support for general manager, CEO, sales manager, and quality control managerRespond promptly and effectively to customer inquiries and return requestsProcess and expedite customer ordersIdentify and establish production quantity runs on material/product requirements Process all customer material replenishment requests, via kanban/consignment programsMaintain accurate inventory database and controls via company softwareRevised blueprint archival filing system to facilitate use Show less

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  Century fiber optics

  Sept 2012 - now

  Multi-tasking role in Sales/Marketing and Purchasing with responsibilities in order entry, inventory control and maintenance, customer kanban maintenance and review, online marketing projects, Government business acquisition, purchasing and vendor relations, quoting, and more.Process and expedite customer orders including engineering processes related to inventory controlMaintain accurate inventory database and controls via company softwareMaintain and update company website and off line marketing materialsPurchase materials necessary for customer configurations and maintain inventory levels Show less Multi-tasking Inside Sales/Customer Service Representative with responsibilities in order entry, inventory control and maintenance, customer kanban maintenance and review, online marketing projects, Government business acquisition, and more.Process and expedite customer orders including engineering processes related to inventory controlMaintain accurate inventory database and controls via company softwareMaintain and update company website and off line marketing materialsEstablish and maintain Google AdWords campaigns for fiber optic products Show less

  • Sales/Marketing/Procurement

    Mar 2022 - now

  • Inside Sales/Customer Service

    Sept 2012 - Dec 2022