Steven Luciw

Steven Luciw

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  • Timeline

  • About me

    VOD Multiplatform System Support at Bell

  • Education

    • NAIT (Northern Alberta Institute of Technology)

      1999 - 2001
      Diploma - Radio & Television: Television
  • Experience

    • Bell TV

      Jul 2008 - Jan 2016

      -Set up and monitor signal flow through multiple hardware and software systems-Diagnose and repair on air faults in a timely manner-Scrutinize system for areas of improvement and efficiency-Communicate effectively with multiple departments-Launch new HD and SD content on IPTV, Mobile, Satellite, and IPVOD systems-Manage and update databases-Create and update documentation for training purposes-Plan and implement hardware and software upgrades -Diagnose and repair on air faults in a timely manner-Put multiple live events to air while monitoring signal quality-Verifying, manipulating, and building automation schedules-Initiating and monitoring file transfers across multiple systems-Verify quality control for assets prior to air-Work effectively with multiple departments for best possible customer experience

      • Broadcast Engineer - Level 2 Support: Baseband/Syscon Technician at Bell TV

        Mar 2013 - Jan 2016
      • PPV Master Control Operator

        Jul 2008 - Mar 2013
    • Bell

      Jan 2016 - now
      VOD Multiplatform System Support

      -Ensure availability and fidelity of VOD (View On Demand) content on multiple platforms-Worked as lead software tester on AVCM, the VOD CMS (Content Management System)-Diagnose and repair software/hardware issues on-Test new delivery methods across multiple systems to increase efficiency-Experiment with lab systems to create new processes-Audit systems for health and collect data to verify timely delivery of content-Work with vendors to create bug tickets and test patch fixes-Test and install new releases of software for multiple systems-Communicate with multiple departments to collect/track data and content-Regularly Audit the VOD Catalogue for irregularities and issue tickets & tasks to multiple teams or vendors to request corrections Show less

  • Licenses & Certifications