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Hannu Lempinen

Hannu lempinen

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location of Hannu LempinenFinland
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  • Timeline

  • About me

    Senior ICT Service Delivery Manager at Fujitsu Finland

  • Education

    • Pohto oy - the institute for management and technological training

      2003 - 2005
      Special vocational certification of management customers satisfaction and profitability

    • University of oulu

      1999 - 2002
      Master of science (msc) information systems, technical mathematics

    • University of oulu

      1984 - 1990
      Master of science (msc) contstruction economics

  • Experience

    • Finland ministry of defence

      Aug 1990 - Sept 1991
      Supply officer of logistics (unifil)

    • Finnish defence forces

      Jan 1993 - Jan 1996
      It-specialist

    • Foundation of oulu deaconess institute

      Sept 1996 - Sept 2003

      Infomation Systems and Information Technology and Communications: Strategy, budgeting and implementation. Administration of server environment, firewalls and workstations . User support. Project Manager of infrastruce and information systems.

      • ICT-manager

        Feb 1998 - Sept 2003

      • IT-specialist

        Sept 1996 - Jan 1998

    • Fujitsu finland

      Oct 2003 - now

      ICT-service continuity and quality, development of processes and areal resource management. ICT-service continuity and quality, development of processes and areal resource management Customer relations and contract continuity and development.

      • Senior ICT Service Delivery Manager

        Oct 2010 - now

      • ICT Service Delivery Manager

        Feb 2007 - Oct 2010

      • Service Manager

        Oct 2003 - Jan 2007

  • Licenses & Certifications

    • Itil v3

      Jan 2010

    • Certified scrummaster® (csm®)

      Scrum alliance
      Nov 2023
      View certificate certificate

    • Decision-making in high-stress situations

      Linkedin
      Jul 2022
      View certificate certificate

    • Microsoft 365 certified: fundamentals

      Microsoft
      Jul 2022

    • Certified safe® 5 product owner/product manager

      Scaled agile, inc.
      Nov 2022
      View certificate certificate

    • Itil foundation certificat in it service management

      Axelos global best practice
      Sept 2019

    • Learning servicenow

      Linkedin
      Jul 2020
      View certificate certificate

    • Microsoft certified: azure fundamentals

      Microsoft
      Jul 2019

  • Honors & Awards

    • Awarded to Hannu Lempinen
      Fujitsu Silver Awards Fujitsu Apr 2013
    • Awarded to Hannu Lempinen
      Fujitsu Bronze Awards Fujitsu Apr 2005

  • Volunteer Experience

    • IT Responsible and a board member of the club.

      Issued by Rotary International on Sept 2001
      Rotary InternationalAssociated with Hannu Lempinen