Experience

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  Salud al dia ips

  Feb 2008 - Dec 2010

  Junior information technology consultant

  - Evaluated the technical and administrative processes of the IT management, managing the resources, in order to satisfy the needs of the company.- Prepare, present and manage the implementation of the IT strategic plan that aims to support compliance with the strategic plan of the entity.- Lead the necessary management to provide the technological resources, guaranteeing their reliability, availability and opportunity to support and extend the strategies and organizational objectives.- Advise the entity in the determination of technological objectives and goals.- Coordinate the development, updating and correct execution of the IT strategic plan, in order to be permanently aligned with the objectives, goals and current regulations of the entity.- Lead the design, development and implementation of the security and contingency plan related to the entity's information systems.- Ensure proper management of the computer center, as well as custody of the means of backing up the information.- Guarantee technical support to users in the operation of computer equipment and applications.- Guarantee the establishment of adequate communication channels that facilitate and speed up the flow of information.- Guarantee the safety of the equipment and the information that it handles and rests in the work stations of each unit. Show less

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  Universidad del atlántico

  Jun 2012 - Dec 2017

  Technical it support leader

  - Coordinate and supervise full compliance with the technical requirements of the noderegional to qualify for connection to internet and RENATA.- Lead the technical developments of the IT Projects supported by the technical representativesof affiliated institutions.- Interact with internal clients at all levels to help resolve IT related issues and provide resolutions or work arounds in a timely manner.- Proactive monitoring of all shared service systems.- Respond to calls and tickets within specified time frames.- Maintain Service Desk system and identify opportunities for improvement.- Build and maintain vendor relationships.- Manage the purchasing of hardware and software products.- Ensures that company assets are maintained responsibly. Show less

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  Central de hierros ltda.

  Feb 2018 - Aug 2018

  Technology director

  - Address the planning, acquisition, updating, implementation, operation, and quality of infrastructure, processes, and products related to information technology and communications; taking care that the required investments mean a lower cost and a greater corporate benefit.- Define strategies and processes that guarantee the availability, reliability, confidentiality, integrity, efficiency, and effectiveness of IT products and the technological infrastructure on which they operate.- Participate, together with the management of each company, in the definition of development and security policies in the area of ​computing and communications.- Define plans and implement measurements for the assurance of the quality of products, services, and processes of Information Technology and Communications Management. Show less

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  Universidad del atlántico

  Feb 2019 - Aug 2019

  Ecommerce project manager

  *Define project objectives, scope, timelines, and deliverables for new e-commerce features or website updates. * Conduct market research and competitor analysis to inform project strategy. * Create detailed project plans, work breakdown structures, and resource allocation.* Assemble and lead cross-functional teams including developers, designers, marketers, and content creators. * Assign tasks, delegate responsibilities, and monitor team performance. * Facilitate communication and collaboration between stakeholders and team members.* Work closely with developers to implement new features and functionalities on the e-commerce platform. * Oversee website design updates, user interface improvements, and optimization for conversion. * Monitor and troubleshoot technical issues to ensure smooth website operation.* Coordinate with marketing teams to develop and execute online marketing campaigns. * Analyze customer data to identify trends and optimize marketing strategies. * Implement promotional activities and sales initiatives on the e-commerce platform.* Regularly communicate project status updates to key stakeholders including senior management and business owners. * Address concerns, manage expectations, and ensure alignment with project goals. Show less