Deep Enrich
Prateek Tholia
Technical Support Engineer
47 followers
Bengaluru, Karnataka, India
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About me
Technical Professional Engineer
Education
Maharshi Dayanand University
2016 - 2018Master of Technology - MTech Computer Science
Experience
TeamLease Services Limited
Apr 2021 - nowTechnical Support EngineerWorking as a Technical support engineer for IBM pvt ltd on its various products like Storwize, SAN, Tape library. Analyse graphical, audit, event logs of storage and provide action plan and remote support over webex and resolve issue on hardware and performance issues. Secure data by giving instant support by sending engineer onsite with best action plans for issue resolving on the above mentioned products.
Licenses & Certifications
- View certificate
SEED Technical Support Explorer - SAN
IBMApr 2024
- View certificate
SEED Technical Support Explorer - Spectrum Virtualize
IBMDec 2022
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