Experience

• 

  Medical representatives

  Jul 2009 - Aug 2012

  Inter-med hospital

  Responsible for marketing medical products and equipment.

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  Lecico egypt

  Oct 2012 - now

  1- Working as a process auditor, 2013, check manufacturing processes against procedures and working instructions defined by ISO 9001-2015.2- Performing internal audit through different departments according to company manual and determining non conformities cases with defined corrective and preventative actions.3- Working as Quality testing head, 2013, Responsible for managing a leading quality team, testing products to ensure compliance with company, and international STDs (EN, KIWA, SASO and French NF standards).4- Sampling check procedure for production to ensure compliance. 5- Working as a Quality manager March2014-Present, for one of Lecico group factories.6- Co-operate with production team to keep the right first time at its highest trends 7- Statistical analysis monitoring factory performance against customer complaints, Annual credit notes, trend, and other performance indicators. عرض أقل 1- Responsible for customer complaint analysis, gathering data and monitoring trends.2- Identify the necessary corrective and preventative actions with the meant department.3- Reply to the customer and close the complaint.4- Working on reducing the cost, credit note raised due to complaints.5- Failures analysis for improvement with in the factory & suppliers to decrease the customer complaints.6- Internal Auditor responsible for Auditing the following department:A- Lab Statistical procedure.B- Lab Inspection procedure in sanitary ware factories.C- Incoming inspection procedure in sanitary ware factories.D- In process inspection procedure in sanitary ware factories. E- Final product WH Sanitary ware& tiles procedure. F- Local Sales procedure. G- Modeling & NPD procedure.H- Specifications procedure. I- Clay inspection. Controlling the document system, Process failure, raising the NCRs and following up till closing them عرض أقل

  • Group Quality Manager

    Mar 2013 - now

  • Quality Manager

    Oct 2012 - now

  • Quality Control (customer complaints specialist)

    Oct 2012 - Mar 2013