
Kenneth Ulrich
Supervisor Of Mercury Support

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About me
Founder of Single Click IT Inc.
Education

Peoria High School
-
Southern Illinois University, Carbondale
2000 - 2002
Experience

FTD
Jan 2003 - Jan 2008Supervisor Of Mercury Support
FTDI
Apr 2003 - Apr 2008Supervisor of Mercury Tech.
Prescient Solutions
Apr 2008 - Oct 2011IT/Computer Consultant
IKON Software Inc.
Mar 2012 - Sept 2016Managed Services ManagerManage day to day help desk environment including issue tracking, diagnosing issues and coordinate with an onsite technician to find and resolve problems.Managed all resold SAAS applications (Office 365, N-Central, Hosted Services).

Single Click IT Inc
Oct 2016 - nowFounder
INXPO
Jun 2017 - Sept 2018Technical / Video Production SpecialistA unique aspect of my role will not only to be responsible for working with the Video Services team to produce events within their current workload, but will also be mandated to research, develop, and deploy two new services lines of (1) 360°/VR productions and (2) Aerial Drone Production. This includes developing packages that would be viable to INXPO’s clients and prospects, competitive pricing around said packages, and also assist with the creation of marketing materials that the INXPO Sales team would be able to utilize. Show less

West Corporation
Sept 2018 - Mar 2022Technical / Video Production Specialist
Notified
Sept 2018 - Mar 2022Director of Streaming
Licenses & Certifications

Microsoft MCP
- View certificate

IT Glue Certified
IT GlueMay 2022 
FAA Unmanned Aircraft Systems - Part 107
Federal Aviation AdministrationSept 2016
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