Angela Wu

Experience

• 

  CITEC

  Jan 1997 - Mar 2004

  Responsibilities:• Manage multiple concurrent internal product development and external client projects for eBusiness Solutions from planning including budget and operational planning processes through to delivery• Manage on-going eBusiness operational and support activities• Interact with clients, service managers and team member• Prepare project status reports and establish on-going client communication • Prepare statement of work, proposals and Time & Material quotes• Estimate and monitor budget • Prepare monthly billings to client• Resource planning and monitoring• Team leadership• Manage various CONFIRM development projects (e.g. NSW Valuer-Generals Search Agent System, C2 Victorian Magistrates Courts System) and eBusiness Solutions (ESD – PayServ projects) Show less Responsibilities:• Involve in systems development and enhancements• Undertake application systems analysis, design programming, problem analysis and problem resolution• Responsible for systems support and maintenance• Handle urgent production system problems• Provide technical recommendations• Perform tasks that comply with the Quality Management System procedures and standards.• Liaise with clients, team members and supervisorsProjects Involved:• Macropods System (Oracle Reports)• Consultancy work for Works and Housing in creating custom built Oracle Reports for their Aurion systems• QLD Business Names (Oracle Reports and Forms Enhancements and Maintenance)• QGAP MIS - QLD Government Agent Program Management Information System (System Analysis and Design for Reports and developing them)• REVS - Department of Equity and Fair Trading’s Register of Encumbered Vehicles System (Oracle Reports and Forms Enhancement and maintenance)• C2 VCRT - Victorian Magistrates Courts System Interface Project (System Analysis and Coding) Show less • Involve in systems development and enhancements• Team leader/Project manager for system development/enhancement projects.• Undertake application systems analysis, design programming, problem analysis and problem resolution• Responsible for systems support and maintenance• Handle urgent production system problems• Provide technical recommendations• Perform tasks that comply with the Quality Management System procedures and standards.• Liaise with clients, team members and supervisors• Team leader for some development projects. Show less

  • Project Manager, Program Office

    Oct 2003 - Mar 2004

  • Project Manager, Software Services

    Jan 2001 - Oct 2003

  • Senior Programmer/Analyst, Software Services

    Apr 1999 - Jan 2001

  • Programmer/Analyst, Software Services, Confirm support

    Jan 1997 - Apr 1999
• 

  CITEC

  Mar 2005 - Dec 2005

  Senior Project Manager, Program Office

  Project involved:• CONFIRM Disaster Recovery ProjectResponsibilities:• Manage complex, large-scale infrastructure project from project planning through to successful delivery, on time, on budget and according to the project scope• Lead project team which consists of staffs from 13 different work groups in CITEC• Establish on-going communication and provide project status updates to project team, stakeholders, and the Project Sponsor• Conduct workshops involving relevant stakeholders to undertake risk analysis, issues identification and resolution, implementation planning and walkthrough sessions prior to each Disaster Recovery test• Establish regular communication with other project managers whose project have dependencies on the project and follow the Change approval processes to ensure all relevant Change Advisory Boards and impacted clients were aware of and approved all scheduled changes the project were performing. Show less

• 

  CITEC

  Feb 2006 - now

  Responsibilities:• Managing the delivery of large complex, critical and high risk projects including Agile software development, IT infrastructure programs/projects and Business change projects, ensuring alignment with strategic objectives and best current practice for organisations. • Mentoring of junior project managers.• Effectively engaging and communicating with key stakeholders to assist in gathering and validating business and user requirements.• Effective vendor engagement and management and building effective working relationship with vendors to ensure delivery of agreed project outcomes.• Successfully managing the establishment of an appropriate CITEC operational model which ensured CITEC has the capabilities to continue business as usual service delivery during the restricted access period such is G20 Summit lock-down; and implement the required communication activities to ensure that all internal and external stakeholders including CITEC staff,customers and vendors are aware of the changes in CITEC operations throughout lock-down period.Projects Involved:• Azure on-premise Infrastructure platform Implementation (May 2016 - current)• Infrastructure provision for Queensland Share Services - Finance Systems Futures Step 2 Project (June 2016 - current)• EMC Data Storage and Protection Upgrade (Dec 2014 - Aug 2016)• CITEC G20 Preparation (2014)• Transition of Payroll and Recruitment to Queensland Shared Services (Oct 2012 - Feb 2013)• CITEC Confirm Technology Refresh Program (Sept 2009 - Sept 2012)• Managing the development, enhancement and support of services in the CITEC CONFIRM system Show less Project Involved:• Replacement of CONFIRM ACU Financials Project• Development, enhancement and support of services in the CITEC CONFIRM systemResponsibilities:• Manage multiple concurrent software development projects• Manage complex software project by adopting the Software Development Life Cycle from Business Definition, Solution Definition, and Sizing Planning & Selection processes to feasibility study and development of proposed solution• Experience in Joined Application Development (JAD) process for software development projects• Perform analysis of viable solution options and provide recommendation to stakeholders, project sponsor and the project steering committee• Conduct a series of workshops involving relevant stakeholders to undertake application systems analysis, business problems identification and analysis, requirements gathering, risk analysis, issues identification, architecture design, system functionality design and implementation planning• Experience in tendering process to engage external consultants to conduct feasibility study of the proposed solution• Establish on-going communication and provide project status updates to project team, stakeholders and the project sponsor• Prepare project financial plans and assist in budget estimates forecast on the business for resource planning purpose and submitting business case to EMT for additional resources• Resource planning and monitoring• Estimate and monitor project budget. Show less

  • Principal Project Manager

    Aug 2007 - now

  • Senior Project Manager, Information Brokerage

    Jul 2006 - Jul 2007

  • Team Leader, eBusiness Solutions

    Feb 2006 - Jul 2006