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Sam Jones

Sam Jones

Sales Assistant

Followers of Sam Jones533 followers
location of Sam JonesDurham, England, United Kingdom

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  • Timeline

  • About me

    Lead Engineer at Department for Work and Pensions (DWP)

  • Education

    • Queen Elizabeth Sixth Form College

      2007 - 2009
      A Levels

    • University of Northumbria at Newcastle

      2009 - 2012
      Bachelor of Science (BS) Business Information Technology First Class Honours

      Activities and Societies: Lead student representative for School of Computing, Fundraising team leader, Northumbria Welcome Team member Studying Business Information TechnologyProgrammingDatabasesPresentingProject ManagementCommunicationWeb DesignSpanish

  • Experience

    • Wm Morrison Supermarkets Plc

      Sept 2007 - Jul 2012
      Sales Assistant

      A customer assistant role, providing support to all customers whilst performing stock replenishment duties. Other roles include managing other staff as cover and performing stock inventories.

    • HP Enterprise Services

      Sept 2012 - Aug 2016

      Currently supporting multiple DWP applications, responsible for level 2 and 3 duties including incident, operations and problem management. My role also involves designing, testing and deploying application fixes as a result of the incident and problem lifecycle, as well as being a key contact for our customer. Working across many platforms including: Windows Server, UNIX (Solaris, AIX and HPUX) and IBM OS/390 and in many technologies including, but not limited to, EMC Captiva, Staffware/TIBCO BPM, VB.net, Oracle SQL, UNIX scripting, WebLogic and OpenText IDM.Also carrying out the role of Incident SPOC for a number of applications, ensuring SLAs are met and all incidents are dealt with in a timely and professional fashion. Show less

      • Application Management Service Delivery Consultant II

        Oct 2014 - Aug 2016

      • Graduate Application Support Consultant

        Sept 2012 - Oct 2014

    • BPDTS LIMITED

      Aug 2016 - Mar 2019
      Technical Delivery Manager

    • NHS Business Services Authority

      Mar 2019 - Feb 2020
      Technical Architect

    • Department for Work and Pensions (DWP)

      Feb 2020 - May 2022

      • Lead Site Reliability Engineer

        Mar 2021 - May 2022

      • Site Reliability Engineer

        Feb 2020 - Mar 2021

    • Koodoo

      May 2022 - Mar 2023
      Senior Platform Engineer

    • Credera UK

      Mar 2023 - Oct 2023
      Platform Engineer

    • Department for Work and Pensions (DWP)

      Oct 2023 - now
      Lead Automation Engineer

  • Licenses & Certifications

    • Professional Cloud DevOps Engineer

      Google Cloud
      Feb 2023
      View certificate certificate

    • Oracle Weblogic 12c Administration

      Oracle

    • Microsoft Certified: Azure Administrator Associate

      Microsoft
      Mar 2022
      View certificate certificate

    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Jan 2019
      View certificate certificate

    • AWS Certified Advanced Networking – Specialty

      Amazon Web Services (AWS)
      May 2021
      View certificate certificate

    • Amazon Web Services Solutions Architect - Professional

      Amazon Web Services (AWS)
      Feb 2022
      View certificate certificate

    • Amazon Web Services Solutions Architect Associate

      Amazon Web Services (AWS)
      Jun 2019

    • Amazon Web Services SysOps Administrator - Associate

      Amazon Web Services (AWS)
      Jul 2019

    • Amazon Web Services Developer - Associate

      Amazon Web Services (AWS)
      Aug 2019

    • HashiCorp Certified: Terraform Associate (002)

      HashiCorp
      Mar 2023
      View certificate certificate